Team Lead, SOC

Today, it is an unavoidable fact that your business-critical infrastructure and systems are at risk of attack. The key to good security is a clear understanding of what is most critical to the business. Where you do not have enough internal resources, time or skills to monitor and manage your IT environment 24/7, NCC Group can help, freeing up your skilled employees to focus on value-add activity. NCC Group provide a range of managed and hosted services delivered from our UK based Security Operations Centre SOC which operates 24/7, 365 days a year. Our team of over 30 accredited security experts are available 24/7, dealing daily with over 200 million log events and providing support for over 5,000 network devices. NCC Group’s Cloud XDR Team provide a world class Extended Detection and Response (XDR) services, detecting, responding and mitigating cyber-attacks on our customers networks in our Security Operations Centres using the Microsoft Sentinel ecosystem. The Cloud XDR Team are looking for a Team Lead with a passion for security to join the team to help the customers get the most out of our services and to protect their networks. This is an opportunity to join a technically advanced and talented team and help NCC Group build and deliver world class services to our customers. This role is ideal for a seasoned SOC Analyst with experience in cyber security looking to broaden their scope of cyber skills with a strong focus on detection and response to cyber incidents. Key Responsibilities Monitor global systems looking for potential threats, vulnerabilities and indicators of compromise. Perform in-depth analysis of security alerts utilizing Microsoft XDR suite (Sentinel/Defender etc) Act as incident handlers during high priority incidents Provide Incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and conform to processes related to security monitoring procedures. Provide customer service that always exceeds our customers’ expectations. Initiate escalation procedure to counteract potential threats, vulnerabilities and threat actors. Compilation and review of service focused reporting. Act as an escalation point for more junior members of the team, providing assistance and mentoring where necessary. Providing assistance to XDR SOC Analysts on general Triage and Threat Hunting engagements. Contributing to the continuous improvement of SOC procedures and documentation. Actively liaise with clients in order to understand specific risk areas and act as a touch point for issues raised Perform other duties as assigned. Skills, Knowledge & Expertise Experience / Skills Experience working in relevant SOC analyst roles Practical knowledge and experience of security and networking toolsets such including Microsoft’s XDR suite (Sentinel/Defender) Pre-existing, in-depth knowledge of common network protocols and endpoint detection/forensics Pre-existing, in-depth knowledge of Windows and Linux based operating systems. Experience in the extensive analysis of common security incidents. Ability to stay calm in highly sensitive and high-pressure incidents. Certifications The following certifications are desirable, but not a requirement. Successful candidates that do not possess these certifications may be tasked with working towards them at the beginning of their employment: Azure based certifications (SC-200, AZ-500, MS-500) GIAC GCIA/GCIH CREST CPSA / CRIA / CMRE / CNIA / CHIA CompTIA Security+ CompTIA Network+ Other relevant certifications. Job Benefits Flexible Working : Balance your work and personal life with our flexible working options. Generous Holiday Allowance : Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave. Medicash & Critical Illness Scheme Financial & Investment Benefits : Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme. Community & Volunteering Programmes : Make a difference in your community with our volunteering opportunities. Green Car Scheme: Drive green and save money with our eco-friendly car scheme. Cycle Schem e: Stay fit and healthy with our cycle-to-work scheme. Special Time Off : Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet. Family Planning : Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.