Team Manager Roaming Excellence

About GreenFlux Smart Electric Vehicle Charging Solutions. That’s the business we are in! GreenFlux offers a cloud-based charge point management SaaS solution. This software platform enables Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs) to successfully launch their respective businesses. With its offering, GreenFlux plays a pivotal role in facilitating the uptake of electric vehicles and the renewable energy revolution. To keep up with the rapid market and business expansion and to support the company’s dynamic growth, we are looking for new ambitious colleagues. GreenFlux is part of DKV Mobility Group, a major European Mobility company, and we play a leading role in the transition towards sustainable mobility for our ‘own’ customers and those of the Group. Role overview The Team Manager Roaming Excellence operates as a horizontal capability lead within the federated Roaming Centre of Excellence (CoE), responsible for governance, standards, KPI frameworks and continuous improvement across roaming. The purpose of this role is to establish and operate a Roaming Excellence capability layer ensuring consistent governance, performance transparency, process standardisation and continuous improvement across all roaming activities. What you’ll do Define and maintain group-wide roaming KPI framework and control tower Design and maintain end-to-end roaming SOPs and processes Define OCPI/OICP standards, onboarding frameworks and interoperability governance Own data models, analytics standards and dashboard frameworks Establish knowledge base and training frameworks for roaming capabilities Drive continuous improvement and transformation initiatives Define and support L3 escalation expertise and frameworks Responsibilities Accountable for roaming governance and standards across entities Accountable for alignment between SSE execution and CoE frameworks Accountable for establishing performance transparency across roaming You have An entrepreneurial mindset: you see opportunities for collaboration, improvement, and innovation and are excited to bring them to life A university-level degree, preferably in Engineering, Business Administration, or a related field. Understanding of the Roaming business and/or the eMobility sector (a plus) The ability to deliver projects on time and within the agreed scope At least 5 years of experience in a similar role 2 years in a management position Strong analytical and communication skills Professional (fluency) writing and speaking in English A sustainable mindset! Our offer Grow your personal skills by following professional training. Enjoy 27 paid holidays per year to recharge your battery. Work from anywhere in the EU for up to 20 working days per year. Get up to €500 net compensation for a new (e-)bike or to refurbish your current one. Travel stress-free with an NS Business Card covering your work-home commute. Prefer driving? Enjoy KM reimbursement for office commutes by car. Receive all kinds of discounts through the Benefits at Work program. Take care of your mental health and wellbeing with Open Up. We believe that a healthy mind should be in a healthy body, so make use of ClassPass. Working at GreenFlux means working in a dynamic, innovative, and informal organization, where new ideas and developments move quickly, and each day brings new opportunities and challenges. At GreenFlux, you’ll have the chance to actively contribute to a sustainable future! Join our revolution in mobility and energy!