Technical Business Analyst - IAM

Technical Business Analyst | IAM / Identity Transformation

Terra Firma is a leading Australian business and technology consulting firm with a 30-year history of delivering successful client outcomes. We partner with organisations across Government, Banking & Financial Services, Telecommunications, Technology, Utilities and Not-for-Profit, helping them solve complex business challenges and deliver meaningful transformation.

We're seeking an experienced Senior Business Analyst to join a major customer identity transformation program, helping deliver the migration from Okta to Auth0 within a large enterprise environment.

This is a high-profile initiative focused on modernising customer authentication, enabling single sign-on (SSO), uplifting multi-factor authentication (MFA), and establishing a scalable customer identity platform.

What You'll Be Doing

• Capture and analyse business, functional and technical requirements.
• Document current and future state authentication journeys, identity flows and business processes
• Facilitate workshops across business, product, architecture, security and vendor teams.
• Create high-quality user stories, acceptance criteria and process maps.
• Support backlog grooming, story refinement and agile delivery.
• Contribute to RFI/RFP activities and vendor engagement.
• Support solution design, testing and implementation activities.
  
  
  

What We're Looking For

• Proven Senior Business Analyst experience within large enterprise programs.
• Strong Agile / Scaled Agile delivery experience.
• Experience working across business and technical stakeholders.
• Strong process mapping, workshop facilitation and requirements management skills.
• Ability to work independently in complex environments.
  
  
  

Highly Desirable

• Identity & Access Management (IAM / CIAM).
• Auth0, Okta and/or Azure AD.
• OAuth 2.0, OpenID Connect (OIDC), SAML.
• SSO, MFA and customer authentication solutions.
• API integrations and authentication/token-based security models.
  
  
  

What's On Offer

• Major enterprise transformation program.
• Flexible remote working.
  
  
  

Apply now or contact [email protected] for a confidential discussion.