Technical Engineer (IFS)

Technical Engineer (IFS) Strong hands on background in IFS applications monitoring and Systems engineering, Linux and database administration. About the Job The Technical Engineer is responsible for monitoring, maintaining, and supporting IFS Cloud and legacy on-premises environments to ensure high availability, performance, and operational stability. This role focuses on system monitoring, incident management, infrastructure support, Linux administration, and database monitoring. Working closely with infrastructure, cloud, and application teams, you will proactively identify and resolve issues, support system maintenance activities, and contribute to automation and continuous improvement initiatives. About You We’re looking for people who are highly service-minded and thrive from a work environment with a high pace. You should have a flexible mindset with an ability to manage several customers and tasks simultaneously, working in a team context and you are good at communicating. You have a proactive approach and are always eager to learn new things. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field. 2-5 years of experience in same field Previously worked as site reliability engineer Hand on experience in supporting IFS Applications / IFS Cloud environments. Strong knowledge of monitoring tools such as Nagios, Grafana, Prometheus, Azure Monitor and OEM (Oracle Enterprise Manager) . Experience administering and monitoring Ubuntu/Linux servers. Knowledge of Oracle Databases and enterprise infrastructure environments. Understanding of monitoring, alerting, logging, and incident management. Experience with scripting using Bash, Python, PowerShell, or Shell scripting . Strong troubleshooting, analytical, and communication skills. Preferred IFS installations, upgrades, migrations, and environment administration. IFS Systems Engineering experience. Oracle and Microsoft SQL Server DBA experience. Experience with Azure, Kubernetes, high availability, and disaster recovery solutions. Database backup, recovery, patching, and performance tuning experience. Key Responsibilities Monitor IFS applications, servers, databases, and infrastructure environments. Maintain dashboards, alerts, and escalation procedures. Investigate incidents, perform root cause analysis, and resolve performance issues. Support Ubuntu/Linux servers, Oracle databases, and related infrastructure. Assist with patching, upgrades, backups, recovery, and disaster recovery activities. Develop and maintain automation and monitoring scripts. Support capacity planning, performance tuning, and continuous service improvement initiatives. Ideally you should have a strong hands on background in IFS application monitoring and systems Engineering ,Linux and database administration, and database support. You must be capable of proactively managing enterprise environments through modern monitoring and observability tools to ensure high system availability, performance, and reliability. What we offer You will be part of a supporting and fun-loving culture, while you get a global exposure. Attractive Remuneration Package Hybrid Work model Training & Development Social & CSR Events How to apply If you think we’re a good match, apply today! Selection is done continuously so don’t miss your chance. For questions regarding the recruitment process, please contact Nirmani Wijesinghe, HR Business Partner at [email protected] . About the role contact Jasmine Perera Director Customer Support, at [email protected] About Novacura Novacura is a software company specializing in providing solutions to various industries through a B2B model. Our offerings are based on two main pillars: ERP implementation and maintenance services (IFS Applications/IFS Cloud) and the delivery of our own software – a low-code platform called Novacura Flow. Established in 2005, we have a strong market presence with over 250 customers worldwide, primarily in Europe, Sri Lanka, North America, and the Middle East. We operate from offices in 10 countries and employ nearly 200 experts. Despite our long history and significant scale, we have retained our original passion, flexibility, and drive to achieve ambitious goals! Team Customer Success Locations Colombo Remote status Hybrid Colombo What can Novacura offer you? Personal development To achieve greatness, we will constantly challenge you to step out of your comfort zone, and we will expect the same from you. Positive environment Only our combined strengths will help us reach our goals. We value passion and we expect everyone to contribute with their thoughts and ideas, to be able to constantly create better products and customer relationships. Work-life balance We believe high performing people need balance in their lives. We offer a challenging working environment but we also think that health and good work-life balance are important. Freedom AND responsibility We are a flat organization and we move quickly. You will have freedom to get the job done in the way you think is best. We will therefore hold you responsible for the results you produce – and we want you to do the same with us. The Novacura culture At Novacura, we strive to be courageous, to constantly try new things to improve all aspects of the company. We strongly feel that it is better to try and fail than to never try at all. Hence, we encourage new ideas and initiatives and we believe that a great company is built by passionate people - people that are allowed to pursue what they love.​ And most important, we work together because we like each other. The Novacura Core Values At Novacura, we are open minded, brave, professional - and we care! ​ About Novacura Novacura is a human-centric IT-company using services and software to streamline and simplify our customers’ business-critical processes and ERP platforms. We’re passionate about creating solutions that enable our customers to work smarter and faster in their businesses. Novacura is privately held and has offices in ten countries including Sweden, Germany, Poland, Sri Lanka, Norway and the USA. We have appx. 180 experienced employees and are headquartered in Gothenburg, Sweden. We strongly believe in working with individuals who love what they do, and we aim to create an environment where our employees feel both confident and comfortable. We believe that when you get the space to do what you do best, the result will be something out of the ordinary.