Technical Product Manager, OptiFlight

Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work ® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE As the Technical Product Manager (TPM) for OptiDescent, you are responsible for the successful definition, delivery, launch, and operational evolution of the OptiDescent module within the OptiFlight suite. You act as the bridge between Product Management, Engineering, Operations, Delivery, Customer Success, and Commercial teams, ensuring the module delivers measurable customer value and can be deployed, supported, monitored, and scaled effectively. You own the module's product definition, delivery roadmap, operational requirements, backlog prioritization, business methodology, and stakeholder alignment. This is a hands-on product role combining Product Management and Product Ownership responsibilities, including backlog ownership, user story definition, acceptance criteria, technical requirement clarification, and close day-to-day collaboration with engineering. You are the recognized subject matter expert for your module and support customer engagements, business development activities, product launches, and strategic planning initiatives. Key Responsibilities Product Definition & Module Ownership Own the end-to-end product definition of OptiDescent. Translate OptiFlight strategy into module-specific objectives, roadmap initiatives, and delivery plans. Define product capabilities, limitations, assumptions, dependencies, and operational expectations. Maintain module documentation and ensure clarity of product scope across all stakeholders. Ensure alignment between product requirements, customer needs, operational constraints, and engineering feasibility. Act as the primary product authority for OptiDescent across the organization. Delivery Roadmap & Execution Define and maintain the OptiDescent delivery roadmap. Prioritize features, technical enablers, quality improvements, and operational readiness activities. Coordinate cross-functional delivery efforts across Engineering, Operations, Data Science, Customer Delivery, and Product teams. Identify dependencies, risks, and mitigation plans to support successful product delivery. Track roadmap execution and provide regular progress updates to leadership and stakeholders. Drive launch readiness activities and support post-launch monitoring and continuous improvement. Product Ownership & Agile Delivery Own and prioritize the product backlog. Define user stories, acceptance criteria, and detailed requirements. Work closely with engineering teams to clarify requirements and validate delivered capabilities. Participate in sprint planning, backlog refinement, sprint reviews, and retrospectives. Support release planning and prioritization decisions. Ensure delivered features meet customer, operational, and business requirements. Operational Readiness & Delivery Model Define and maintain the operating model for OptiDescent. Define operational processes for deployment, monitoring, model maintenance, incident management, and customer onboarding. Ensure operational teams have the documentation, training, and tools required to support the product. Cross-Functional Alignment Contribute to the alignment across OptiFlight modules, ensuring consistency of user experience, business logic, and product direction. Support sales enablement, product positioning, and early commercial ramp-up of the product. Work closely with Product Management, Operations, Engineering, Data Science, Customer Delivery, and Commercial teams. Qualifications WHO YOU ARE 7+ years of experience in Product Management, Technical Product Management, Product Ownership, Solution Engineering, or related roles. Experience in aviation software, flight operations, flight planning, performance engineering, or fuel-efficiency optimization. Understanding of aircraft performance, aerodynamics, EFB solutions, and operational airline processes. Experience working in Agile software development environments. Ability to translate complex technical concepts into business value and actionable product requirements. Strong stakeholder management and cross-functional leadership skills. Proven experience coordinating delivery across engineering, operations, and business teams. Strong analytical and problem-solving abilities. NICE-TO-HAVE Familiarity with, or strong curiosity for, AI/ML-powered products, predictive models, or optimization systems. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Starting Compensation Starting Compensation Compensation Note Hidden (-999)