Technical Program Management Lead

ABOUT RETOOL Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components. Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for. Let's build the future together! WHAT YOU'LL DO: As a Technical Program Manager at Retool, you'll be the connective tissue across our engineering, product, and design organizations - keeping complex, multi-team programs on track and ensuring we ship the right things at the right time. You'll own end-to-end delivery of our most critical cross-functional initiatives, from scoping and planning through launch and retrospective. This role sits at the intersection of execution and communication. You'll work across product, engineering, design, and go-to-market teams to drive alignment, surface risks early, and remove blockers before they slow us down. You’re a force multiplier for the teams you support. WHO YOU'LL WORK WITH: You'll partner closely with engineering leads, product managers, and senior leadership across the company. You'll run programs that span multiple teams and functions, from platform infrastructure to customer-facing product launches. You'll also work with our operations and GTM teams to coordinate internal readiness for major releases. We're a lean, high-velocity team, and TPMs here own more than just schedules - they shape how programs get structured, influence technical decisions, and help the org learn how to work better over time. IN THIS ROLE, YOU'LL: Own end-to-end program management for large, cross-functional EPD initiatives—from kickoff through retrospective Define program structure, milestones, and success metrics in partnership with engineering leads and product managers Track dependencies, surface risks proactively, and drive resolution before they become blockers Run planning and coordination ceremonies (kickoffs, weekly syncs, milestone reviews) that are actually useful—not just status updates Build transparency across teams through clear, consistent communication on program health, decisions, and tradeoffs Partner with EPD leadership to improve how we plan, prioritize, and execute across the org Support hiring and onboarding readiness for EPD teams as we scale THE SKILLSET YOU'LL BRING: 5+ years of technical program management or related experience (engineering, product operations, or similar) Demonstrated ability to manage complex, cross-functional programs in a fast-moving environment Strong technical intuition - you can hold your own in technical conversations, understand architectural tradeoffs, and know when to ask the right questions Excellent written and verbal communication; you can tailor your message to engineers, executives, and everyone in between High ownership mentality: you treat the programs you run as your own and do whatever it takes to make them succeed Experience with agile delivery, program planning, and tooling like Linear, or similar For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. The base pay range for this role is $232,000 – $290,000 per year. Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page! Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.