Technical Project Manager

The Technical Project Manager is responsible for combining strong technical understanding with exceptional delivery excellence for SIP-based customized software projects. This role ensures all project activities and live network interventions are executed safely, on time, and without customer impact. Key responsibilities include end-to-end delivery ownership, technical leadership, and close alignment with customer project teams. The manager also focuses on team leadership, fostering a high-performance environment, and maintaining operational excellence and quality of deliverables. Accountable for the complete execution of assigned work packages, ensuring safe, on-time delivery with zero customer impact and proactive risk management. Strategically assign work packages to engineers based on competency, monitor progress, and remove execution blockers to maintain delivery governance. Collaborate closely with customer project managers and technical leads to ensure Live Network Intervention (LNI) execution aligns with project timelines and builds customer confidence. Provide expert technical guidance for planning, execution, rollback, and issue resolution, coaching engineers and leading critical technical discussions. Build a culture of ownership and collaboration, conducting regular 1:1s, managing shift planning, and supporting team development. Foster a high-performance environment by recognizing achievements, encouraging continuous learning, and creating development plans for engineers. Ensure all deliverables meet customer quality expectations, driving first-time-right execution, performing quality reviews, and promoting continuous improvement. Ensure consistent adherence to LNI operational standards, including competency validation, readiness verification, MoP validation, and information security compliance. Must-Have A Bachelor’s/ Master’s degree in Engineering or equivalent with 8-15 years of experience in Telecom Delivery, Network Operations, Managed Services, or Deployment, with a strong understanding of network operations (Core/IP/Cloud preferred). 3+ years leading technical delivery or project teams, demonstrating strong Team Leadership and Stakeholder Management abilities. Expertise in Live Network Intervention (LNI) planning and execution, ensuring zero customer impact, coupled with Change Management and Risk Assessment. Good knowledge of SIP (Session Initiation Protocol) to manage technical projects for the FEE portfolio. Experience with Incident and Problem Management, including Root Cause Analysis. Good-to-Have Proficiency in IMS (IP Multimedia Subsystem) domain project management. Demonstrated ability in Customer Communication, Conflict Resolution, and Decision Making. Background in multi-vendor environments (Nokia, Ericsson, Huawei) and Network Implementation and Integration.