Technical Writer

The Technical Writer designs, plans, coordinates, writes, and illustrates technical documentation and user guides in R&D product and system programmes. Plans, develops, writes and edits operational and maintenance information about the products, systems and solutions. These appear as web-based publications for internal and external users; sometimes including Graphical User Interfaces (GUIs) and various forms of multi-media. Are you a highly motivated technical writer who is passionate about problem-solving? As part of our team, you will: With limited guidance, plan, research and develop accurate, topic-based, user-focused technical documentation for the installation, operation, maintenance, and management of Nokia's Network Infrastructure solutions. Understand business and customer needs and follow a defined information development process to meet those needs; assist in designing information products that conform to Nokia documentation and quality assurance standards. In close collaboration with R&D, product line management (PLM), and other Nokia functional areas, gather any required source information through research and analysis of source materials; work with product prototypes and GUIs; test and validate components; and interview subject matter experts (SMEs). Modify information products in response to customer feedback and internal requests, and incorporate updates, new features, structural changes, and editorial comments. Assist with and follow documentation project plans and actively report contingencies in a timely manner. You have Excellent English written and verbal communication skills Quality-focused technical writing and research skills to gather, share, and develop user-focused information as part of a global, diverse, and cross-cultural team Superior learning skills and aptitude to adapt and thrive in an innovative setting Strong organizational skills and commitment to manage competing priorities, and work effectively on your own and as part of a team Drive to contribute with creative, nonstandard approaches to resolving issues in a dynamic environment, under high market pressure A proactive, can-do attitude; a self-motivated personality and innovative spirit; and the ability to cope with tight deadlines It would be nice if you also have Knowledge of XML authoring tools (such as oXygen) and content management systems (such as Git) Telecommunications or data networking knowledge and ability to quickly acquire domain knowledge through training Knowledge of the command line interface (CLI) Some experience with Confluence, JIRA, and SharePoint Desire to work with new hardware and software Previous Nokia experience