Technology Generalist – Applications & Cloud Support

About At AccelOne, we help companies build scalable, high-impact digital solutions through world-class software engineering and technology services across the U.S. and Latin America. We are currently looking for a Technology Generalist – Applications & Cloud Support to join a dynamic and fast-paced environment where operations, cloud infrastructure, applications, and development intersect. This is an excellent opportunity for a versatile technologist who enjoys solving real-world business problems across the stack and working closely with both technical and business teams. About the Role As a Technology Generalist, you will support and enhance operational technology systems while contributing to application development, integrations, cloud support, and database solutions. This role combines: Application & production support Cloud infrastructure support API and integration development Database development and troubleshooting Operational problem solving We are looking for someone hands-on, analytical, proactive, and comfortable wearing multiple hats in a collaborative environment. Key Responsibilities Operational & Application Support Troubleshoot and resolve operational issues across applications, databases, and cloud-hosted environments Act as an escalation point for application and integration incidents Analyze recurring issues and implement long-term solutions Monitor production environments and support operational stability Application & Integration Development Design, develop, and maintain applications using: C# Python JavaScript React Build and integrate RESTful APIs Improve application performance, usability, and reliability Support integrations between internal and third-party systems Database & Data Support Develop and optimize SQL Server queries, stored procedures, and views Perform data analysis and troubleshooting Ensure data accuracy, integrity, and performance Cloud & Infrastructure Support Support cloud-based environments and hosted applications Assist with deployments, upgrades, and environment configurations Collaborate with vendors and internal teams to maintain infrastructure reliability Documentation & Continuous Improvement Document operational procedures and technical solutions Identify automation and process improvement opportunities Contribute to service quality and system stability initiatives Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or equivalent experience 3+ years of experience developing web-based applications Strong hands-on experience with: REST APIs C# Python JavaScript React SQL Server Experience supporting cloud platforms such as AWS or Azure Experience supporting production applications and operational environments Strong troubleshooting and analytical skills Excellent communication skills with both technical and non-technical stakeholders Preferred Qualifications Experience with CI/CD pipelines and deployment processes Familiarity with source control systems Exposure to monitoring, logging, and alerting tools Background in application support, production support, or DevOps-related environments What Success Looks Like Operational issues are resolved quickly and effectively Business-critical applications remain stable and performant APIs and integrations scale reliably with business needs Technology becomes a trusted and responsive partner for stakeholders Why Join AccelOne? Work with modern technologies across cloud, applications, and integrations Join a collaborative and innovation-driven environment Opportunity to make a direct impact on operational excellence and business performance Work with distributed international teams and cutting-edge solutions Location Remote – LATAM or Northwestern United States