Technology Training Lead Specialist

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging. What You Can Expect The Technology Training Lead Specialist (MRX Lead Expert) is a marketing-based education and experience role. The MRXs serve as platform experts and educators responsible for training, knowledge dissemination, and high-quality external demonstrations of the Monogram robotic system. The MRX Lead Expert will also provide guidance and training to junior MRX team members. This role supports education and enablement across all Zimmer Biomet functions—including Marketing, Sales, Clinical, and Medical Education—by delivering consistent, best in class robotic knowledge and programs. Externally, MRXs represent Monogram at congresses, medical education programs, workshops, and events, helping shape perception, credibility, and excitement around the robotic platform. MRXs do not own sales accounts, and do not provide routine clinical case coverage or post-sales clinical application support tied to sales activity. This role IS: A marketing led education and experience role Focused on training, demonstrations, and knowledge leadership Responsible for scalable education across ZB and external audiences A visible ambassador of Monogram robotics at congresses and events This role is not: A clinical field sales specialist An account aligned sales support role Routine intraoperative coverage during the sales process We are hiring for multiple positions across the USA. This role is territory-based and supports business growth in assigned regions. Travel Expectations Up to 70%. This is a remote, field-based position with high travel. How You'll Create Impact Lead Specialist Responsibilities Mentoring of new team members including in-person review of training delivery quality and 1:1 coaching to upskill and standardize delivery processes. KOL surgeon management: acting as the technical aid to the ongoing relationships and ensuring KOLs are trained to the highest standard on Monogram platform(s), so they can educate their peers accordingly. Assist in developing training curriculum for future applications. Robotic Platform Education & Expertise Serve as a subject matter expert on the Monogram robotic platform, including system functionality, workflows, and application concepts. Maintain deep knowledge of robotic-assisted surgery, competitive landscape, and evolving standards. Ensure consistent, accurate, and compliant education across all audiences. Provide structured feedback to Marketing, Clinical Affairs, and R&D. Training & Enablement (Internal & External) Deliver education and training for: Internal Zimmer Biomet teams (ex. Marketing, Sales, Clinical, Medical Education) Surgeons and hospital staff in non sales educational settings Medical education programs and workshops Contribute to developing curricula and strategic initiatives Execute curricula developed by the MRX Manager and Marketing. Support train the trainer initiatives to scale robotic knowledge. Reinforce consistent messaging, positioning, and platform understanding. Congresses, Events & Medical Education Programs Represent Monogram robotics at: National and regional congresses Medical education courses and workshops Product exhibitions and demonstrations Deliver high quality system demonstrations focused on education and awareness. Ensure a premium, consistent Monogram experience at all events. Partner with Marketing and Corporate Comms to align with brand narrative and messaging. New Application Readiness & Launch Support Collaborate with R&D on new applications, requirements, and research Lead training and readiness programs for new robotic applications. Support launch execution through: Learning and mastering new application workflows Supporting educational content and demonstrations Participating in early awareness and education initiatives Act as an education bridge between early application development and broader market understanding. What Makes You Stand Out Demonstrated experience in training delivery Marketing background Prior experience managing and/or mentoring others Experience working with KOLs or surgeon faculty Medical Education experience Demonstrated ability to develop training curriculum Experience leading or coordinating activities at national-level congresses or large-scale medical education events Track record of cross-functional collaboration with Marketing, R&D, or Clinical Affairs Experience leading training rollouts for new product or application launches Presentation and communication skills with C-suite or senior clinical audiences Familiarity with the competitive robotic surgery landscape Your Background Minimum Requirements: Bachelor's Degree and 5 years of relevant experience, or Associate's Degree and 7 years of relevant experience, or High School Diploma or Equivalent and 9 years of relevant experience Experience with medical devices, surgical robots or clinical technology Experience educating surgeons or healthcare professionals Willingness to travel extensively (up to 70%) Preferred Experience: Background in clinical field support, clinical education, medical education, or technical training. Exposure to orthopedic procedures (knee, hip, or related). Experience supporting product or application launches in the field. Comfort operating independently while aligned to centralized team. Expected Compensation Range $100,000 - $125,000 USD / Annual EOE