Telecaller – Digital Marketing

Company Description Roy Informatics Private Limited is an IT company recognized as one of the leading website development firms in Delhi, built on delivering consistent, uncompromising quality. The organization focuses on reliable, result-oriented web and software solutions that help businesses achieve faster returns on investment. By leveraging dedicated social marketing strategies, Roy Informatics drives measurable digital growth for its clients. Team members join a company that values performance, innovation, and client satisfaction in the digital space.
Role Description This is a remote Telecaller – Digital Marketing role. The Telecaller will engage with potential and existing clients via phone and online channels to introduce digital marketing and web development services, explain offerings, and address queries. Day-to-day tasks include making outbound calls, following up on leads, maintaining call records in CRM tools, and coordinating with the digital marketing and sales teams to support campaigns. The role also involves assisting in basic online research about prospects, sharing promotional content, and contributing to lead generation and conversion activities.
Qualifications

• Strong communication and interpersonal skills, with a clear and professional telephone manner.
• Basic understanding of digital marketing concepts such as social media marketing, online advertising, and website development.
• Ability to use computers and common office software; familiarity with CRM or lead management tools is an advantage.
• Good organizational skills, including maintaining accurate records, managing follow-ups, and working with targets.
• Comfort working remotely, with reliable internet connectivity and the ability to manage time independently.
• Prior experience in telecalling, customer service, sales support, or digital marketing is preferred but not mandatory.
• Minimum educational qualification of high school diploma; a degree in business, marketing, IT, or a related field is beneficial.
• Willingness to learn, adapt to new processes, and collaborate with cross-functional teams.