Introduction
About DigiEx Group
DigiEx Group is a global technology partner specializing in Innovation Software Development, AI-powered solutions, Tech Talent services, and Digital Transformation. Headquartered in Vietnam, DigiEx helps startups and enterprises worldwide build scalable digital products and high-performing engineering teams.
At DigiEx, we embrace an AI-first engineering culture, empowering every team member to leverage AI technologies to build smarter software, improve productivity, and continuously innovate.
Job Description
We are seeking an experienced Technical Engineer to take ownership of our digital banking platform built on the Temenos Core Banking and Digital Banking suite. The successful candidate will quickly understand the existing system and take responsibility for its operation, maintenance, optimization, and customization to support ongoing business growth.
This is a hands-on technical role covering system operations, L2/L3 support, troubleshooting, development, and customization across the Temenos platform.
Responsibilities
1. System & Knowledge Transfer
- Gain a thorough understanding of the Temenos architecture, configurations, customizations, integrations, and operational procedures.
- Complete the technical handover and maintain up-to-date documentation, runbooks, and system knowledge.
2. System Operation & Maintenance
- Monitor and maintain Temenos Core Banking and Digital Banking systems to ensure availability, performance, and stability.
- Manage Production, UAT, SIT, and DR environments, including backups, patches, and disaster recovery testing.
3. Technical Support
- Provide L2/L3 technical support, troubleshoot incidents, perform root cause analysis (RCA), and implement effective fixes.
- Coordinate with Temenos and other vendors to resolve technical issues and meet SLA requirements.
4. Development & Customization
- Develop, deploy, and maintain Temenos customizations, APIs, screens, workflows, and system integrations.
- Support product configuration and follow established change and release management processes.
5. System Optimization & Improvement
- Optimize system performance, batch jobs, database queries, and interfaces.
- Improve automation, monitoring, CI/CD, and testing processes.
- Support and plan Temenos upgrades to ensure system stability and compatibility.
Requirements
Must- have:
- Bachelor’s degree in Computer Science, IT, or a related field.
- 5+ years of hands-on experience with Temenos products, such as: Temenos Transact / T24 (core banking), Temenos Infinity / Digital Banking (front-end channels), Temenos Payments Hub (TPH) – advantageous
- Strong knowledge of the Temenos technical stack: TAFJ/TAFC, jBASE, InfoBasic/jBC, Design Studio/Workbench, versions, enquiries, routines, templates, IRIS, REST/JSON APIs, OFS, TWS, IF Events, MQ/JMS.
- Experience with core banking operations, including COB/EOD, batch monitoring, recovery, and data management.
- Strong skills in at least one of Java, JavaScript, SQL, or Linux/Unix Shell scripting.
- Experience with Oracle, MS SQL Server, or PostgreSQL, including queries, troubleshooting, and performance tuning.
- Banking/financial services experience with knowledge of accounts, deposits, lending, payments, fees, interest, and limits.
- Familiarity with WebSphere, WebLogic, JBoss/WildFly, or Tomcat, plus basic Linux administration.
- Good English communication skills.
Nice to have:
- Temenos certification (Transact/Infinity).
- Experience with core banking system takeover, Temenos upgrades, or migration projects.
- Knowledge of API management, microservices, Docker/Kubernetes, AWS/Azure, and DevOps.
- Familiarity with Grafana, Prometheus, ELK, Dynatrace, or AppDynamics.
- Knowledge of PCI DSS, ISO 27001, ISO 8583/ISO 20022, SWIFT, or national payment switch integrations.
- Strong analytical/ problem-solving skills, ownership, documentation, and vendor coordination.
Why You'll Love Working Here
- Flexible working hours, dynamic, innovative, and friendly environment
- Work-from-home (WFH) options available
- Competitive salary and performance-based bonuses, reviewed 1–2 times per year
- 13th-month salary and additional bonus policies
- Full device and equipment support to ensure high productivity
- Clear career path with regular feedback and promotion opportunities
- Personal development support through mentorship, training, and access to challenging global projects
- Company trips, happy hours, sports clubs, and regular team bonding events
- Be part of a strong remote workforce and global culture, with team members from multiple countries
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Contact:
Mail: [email protected]
Phone/ Zalo/ Whatsapp: (+84) 703085346 (Ms. Trinh)