Tier 2 SOC Analyst

Description Dragonfli Group is a cybersecurity and IT consulting firm providing services to federal agencies and Fortune 100 enterprises. Headquartered in Washington, DC, Dragonfli supports clients in securing mission-critical systems across on-site, hybrid, and fully remote environments. Dragonfli is hiring a Tier 2 SOC Analyst to join our overnight security operations team. In this role, you will own deeper investigation, containment, and response actions for escalated SIEM and EDR alerts across client tenants, while developing and refining runbooks and standard operating procedures. You will meet strict response and resolution SLAs, track vulnerability findings, and communicate clearly with clients and the on-call lead throughout overnight events. This position is well suited to candidates with 3–5 years of hands-on SOC investigation and response experience. This is a contract position involving a large commercial enterprise in the transportation/logistics (critical infrastructure) sector. Candidates with previous consulting or contracting experience are preferred. U.S. Citizenship or Permanent Residency is required. If hired, all work related to this role must be performed within the continental U.S. Responsibilities: Conduct deeper investigation of escalated SIEM and EDR alerts across client tenants Investigate, contain within your authority, and escalate through the defined path with clear, documented handoffs Develop and refine runbooks and standard operating procedures Track and validate vulnerability findings (Tenable) and route them into the correct workflow Meet strict response and resolution service levels on every event, every shift Open, update, and close tickets with accurate, auditable notes, and maintain clean shift logs Communicate clearly with clients and the on-call lead during overnight events Support monthly reporting with accurate event and response data Requirements Must-Have: United States citizenship Ability to pass a drug screening and a full background investigation, including verification of references, employment history, education, and certifications 3–5 years of SOC or security operations experience, including hands-on incident investigation and response Demonstrated experience with SIEM alerting and EDR alert triage and containment Solid networking and operating-system fundamentals across Windows, macOS, and Linux Understanding of the incident lifecycle: detection, triage, containment, and escalation Ability to work overnight shifts reliably on a rotation that includes weekends & holidays Clear written communication and disciplined documentation habits Preferred / Nice-to-Have: Experience with Microsoft Sentinel, Splunk, CrowdStrike or comparable EDR, and Tenable Security+, CySA+, GCIH, GSEC, or a similar certification Scripting for triage or automation (Python or PowerShell) Prior managed security services or multi-tenant SOC experience Exposure to critical-infrastructure environments Residency in the Hampton Roads through Richmond, VA corridor Skill(s) Technical Skills: Incident investigation and containment SIEM and EDR triage Runbook and SOP development Vulnerability management (Tenable) Scripting for security automation Multi-tenant SOC operations Soft Skills: Investigative judgment Ownership under SLA pressure Clear, auditable documentation Cross-team escalation communication Readiness to mentor Tier 1 analysts Benefits Medical – Multiple POS health plan options including an HSA-compatible plan Dental – PPO coverage for preventive, basic, and major services Vision – Annual exam, frames, lenses, and contact lens allowance 401(k) – Employer match up to 5% of eligible compensation Long-Term Disability – 100% employer-paid coverage at 50% of pre-disability earnings Life Insurance & AD&D – 100% employer-paid coverage valued at $10,000 each PTO – 15–25 days annually based on tenure Paid Federal Holidays – All 11 federal holidays observed