TPA Casualty Transportation Adjuster - Bilingual

Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. At Davies North America , we’re focused on delivering smart, efficient claims solutions that make a real impact for our clients. We’re seeking a Transportation Claims Adjuster who brings strong technical expertise, sound judgment, and a proactive approach to managing auto and trucking liability claims. The Transportation Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving commercial transportation-related claims in accordance with company guidelines and regulatory requirements. Claims may include Bodily Injury (BI), Commercial General Liability (CGL), and other Commercial Liability (CL) exposures arising from transportation operations. This role handles claims of increasing complexity depending on level and collaborates with clients, insureds, attorneys, medical providers, and other stakeholders to ensure timely and accurate claim resolution. Key Responsibilities 5+ years of liability or transportation claims experience. Manages moderate complexity claims involving BI and commercial liability exposures. Conducts more independent coverage analysis and claim strategy decisions. May handle files with attorney representation and moderate litigation activity. Demonstrates developing expertise in transportation claims. Skills, knowledge & expertise Must be bilingual in Spanish (fluent speak/read) Claims adjusting licenses as required by jurisdiction. Strong knowledge of liability claims handling practices. Experience handling BI, CGL, or transportation-related claims preferred. Strong negotiation, analytical, and communication skills. Ability to manage multiple claims while maintaining quality and service standards. Proficiency with claims management systems and related technology. Active adjuster license(s) or ability to obtain as required. Preferred Experience handling trucking claims, including DOT regulations and federal compliance Exposure to high-exposure or litigated claims Familiarity with cargo, environmental, or multi-party liability claims Multi-state claims handling experience Equal Employment Opportunity & Legal Notices Benefits At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes: Medical, dental, and vision plans to support your health and that of your family A 401(k) plan with employer matching Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees Paid holidays Life insurance and short‑term and long‑term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. Compensation Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Essential Functions The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Maintain regular and dependable attendance. Be available and able to perform job responsibilities during established work hours. Background Check & Fair Chance Compliance Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. AI Policy At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com