Trade Compliance Specialist

Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Key Responsibilities POAO & Animal-Derived Products Assess new and existing SKUs to determine their POAO risk category under UK and EU import regulations, and identify the corresponding documentation and border control requirements Manage Export Health Certificate (EHC) acquisition across our US brand portfolio — coordinating with suppliers, customs agents and UK/EU authorities Proactively contact international suppliers to obtain and maintain facility registrations and all required import documentation, chasing outstanding items through to completion Identify documentation requirements for POAO shipments and communicate these clearly to our UK & EUcustoms brokers, ensuring timely action Monitor UK & EU regulatory requirements and flag any changes that affect import eligibility or documentation Organic Certification Compliance Review new and existing SKUs to determine whether organic certification is required based on product composition, labelling claims, and current UK/EU organic import regulations Obtain and maintain organic certification documentation from all suppliers in line with current UK and EU organic import regulations Coordinate certificate of inspection (CoI) requirements for organic imports and liaise with approved control bodies Proactively identify gaps in organic certification coverage across the SKU portfolio and chase suppliers to close them Compliance Tracker Ownership Own and maintain Healf's trade compliance tracker end-to-end — covering EHC status, POAO risk classifications, facility registrations, organic certification status, expiry dates, and renewal timelines Ensure records are kept audit-ready and that upcoming renewals or expirations are flagged well in advance Assist with commodity code classification research for new products, supporting the Trade Compliance Manager What We're Looking For Essential Solid hands-on experience in UK and/or EU customs or trade compliance (commodity classification, import documentation, broker liaison) Coachable and eager to learn all areas of trade compliance Strong attention to detail, and able to manage multiple documentation workflows at once Proactive, positive attitude with genuine ownership of their work Confident communicating directly with suppliers and external authorities in writing Able to interpret regulatory requirements and apply them to specific products and SKUs Comfortable working independently and remotely, with regular structured check-ins Excellent written English Desirable Familiarity with POAO import regulations, EHC processes, or food/supplement importing Experience with organic certification requirements (UK/EU) Background in food, supplements, or animal-derived product imports Familiarity with systems such as VEHCS, TRACES, or HMRC import tools Experience with US suppliers or USDA/APHIS documentation The Deal Competitive and meaningful compensation package for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of the company. If the most important work of your career is ahead of you, this is the place to do it.