Trading & Custody AML/KYC Manager

About Citco: The Citco Banks offer our clients the ability to transact, place cash on deposit and access foreign exchange markets and loan facilities. Operating from multiple locations globally, we provide custody and depositary services and credit facilities, with our solutions fully integrated with our fund administration and corporate and trust offerings. About the Team & Business Line: Citco Bank provides fully integrated transaction, deposit, foreign exchange and credit facilities to our Fund Services and Governance Services clients. Operating in strategic global centers Citco Bank provides access to best-in-class process and technology. As a core member of our Trading and Custody team you will work closely with the Bank's clients, external funds and administrators and internal stakeholders to support daily deal settlement and improve overall efficiency in the KYC space. Your Role: Manage and resolve incoming deal related AML/KYC queries tied to active trade orders Manage and resolve periodic KYC refreshes for positions held by Citco on behalf of its underlying clients Manage and resolve incoming tax queries and requests for investment related tax documents. Complete Nominee and AML letter testing requests recieved from external counterparties Build and develop new AML process and workflows to improve overall deal efficiency Work with Citco's clients to develop acceptable KYC/AML thresholds and approval workflows Support the Trading team with ad hoc trading, deal settlement and client queries. Work with internal stakeholders to improve access and availability to KYC and tax data Design bespoke service solutions and resolve macro issues to ensure client needs are satisfied Partner with internal project managers on the delivery of project plans Cross sell bank products from the various departments to existing and potential clients including Finance, Asset Servicing, and Treasury and FX services. Be actively involved in drafting Service Level Agreements with clients and coordinating with operations to ensure it is implemented Report important client issues weekly/monthly to Senior Management Facilitate the prompt resolution of complex client issues and highlight potential issue(s) to the client Develop and maintain strong Citco relationships within internal stakeholders About You: You have a minimum of 5 years’ experience in a fast, deadline-driven environment. Custody and Alternatives Trading experience or support is an asset. Experience with KYC/AML/Tax in the alternative investment space. Must have completed a post-secondary degree in a related field (Business, Finance, etc.) Solid understanding of Financial Markets/Hedge Fund Business Salary Range: CAD 95,000 - CAD 115,000 - This position is for an existing vacancy. Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.