Hi!
We are
SFORS
— a trading company where traders become successful.
We specialize in trading on global financial markets and are one of the key players in proprietary trading and a leader in the pre-market space.
For 20 years, the company has been successful in the stock market thanks to significant investments in trader development, trading technologies, a progressive risk management model, and the creation of effective trading strategies — everything that helps traders succeed.
SFORS
operates exclusively with its own capital and does not raise external investments.
We are currently looking for a
Trading Operations Specialist
to strengthen our team.
About the role: Trading Operations Specialist
We are looking for a detail-oriented and proactive specialist who will help ensure the stable operation of trading systems and services, support traders in their daily work, and manage incidents.
This role includes fast response to requests, ticket handling, incident resolution, infrastructure monitoring, building and maintaining knowledge base documentation, and suggesting process improvements.
Work schedule
Weekdays with rotating shifts:
Morning shift: 09:00–17:00
Day shift: 11:00–19:00 (on-site)
Evening shift: 18:30–02:00 (remote)
What you will do
Support traders in their daily operations and handle their requests
Monitor system stability and respond quickly to issues
Work with tickets and help resolve incidents
Collaborate with the development team (report bugs and improvement ideas)
Maintain and update documentation and knowledge base
Suggest improvements to make processes faster and more efficient
What will help you succeed
Experience in Operations / Support roles
Experience in high-load environments (fast response, multitasking)
English level B1 or higher
Experience with Jira, Confluence, and other Atlassian tools
Understanding of incident management and customer support principles
Basic knowledge of trading and financial systems
Strong communication, teamwork, and reasoning skills
What we offer
Opportunity to stay and live for 2–3 weeks in corporate housing in Dubai and Cyprus as part of vacation or business trips
Extended health insurance (including dental care, annual check-ups, massages)
Free sports activities (cycling, running, volleyball, football, swimming, triathlon)
Partial compensation for tennis and other sports, gym memberships, rehabilitation, massages, and participation in competitions (including international events)
Compensation for external professional education
Full access to internal educational, cultural, and entertainment events, guest lectures, and corporate library