Training Consultant - Allergy

Join the Team Modernizing Medicine At ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: The Training Consultant - Allergy leads standardized training sessions with light customization for small to medium, low-complexity practices, across both in-person and virtual formats . Provides go-live support to drive adoption and build user confidence . Reinforces learner proficiency, maintains accurate training records, and stays current on product updates and best practices to ensure training content remains accurate and relevant . Role & Responsibilities Lead standardized training sessions with light customization for small to medium, low-complexity practices, across both in-person and virtual formats. Lead go-live support (virtually or onsite) to drive adoption and build user confidence. Deliver post-go-live assistance, addressing user questions and troubleshooting issues to reinforce adoption. Assess learner proficiency and provide targeted reinforcement to ensure competency. Maintain accurate training records, including attendance, learner feedback, and session details. Stay current on software updates, industry best practices, and internal processes to ensure training content remains accurate, relevant, and aligned with organizational standards. Skills & Requirements Bachelor's degree - preferred in h ealthcare, or related field 0-2 years of relevant experience in training, customer support, or healthcare/EHR environment Experience in Allergy or similar field preferred Experience supporting EHR/healthcare software go-lives or user adoption initiatives Strong verbal and written communication skills, with ability to present technical concepts clearly to non-technical audiences Foundational facilitation and presentation skills, both in-person and virtually and the ability to engage diverse learner groups Problem-solving and critical thinking skills with sound judgment in routine situations Ability to adapt delivery style to learner needs and adjust to feedback in real time Strong organizational and time-management skills; able to manage multiple priorities Ability to learn new software quickly and provide basic product support, including some off-hours or weekend support as required Willingness to travel 75-90% (including occasional weekends) Strong consultative and empathetic communication style, fostering customer confidence and adoption Familiarity with adult learning principles and instructional best practices Knowledge of Apple and/or mobile devices (Mac, iPad, iPhone) in a business/training context Proficiency with common business and training tools (e.g., Google Suite, Salesforce, Cloud Coach, AI tools or comparable systems) ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning , Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website .