Training Coordinator

Salary: $75,000.00 Annually Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Training Coordinator to join our team and drive our relationships with hyperscale clients to new heights.  The Training Coordinator is responsible for organizing and delivering new hire training and scheduling on-the-job training. This role owns the weekly rhythm of new hire welcome sessions, on-the-job training (OJT) check-ins, and learning plan tracking, while maintaining accurate records, responding to trainee questions, and continuously improving the training experience based on feedback and evaluation data. Salary: $75K/yr + 3% annual bonus (based on experience and qualifications) Hours: 8am-5pm (Monday – Friday) Location: 100% Remote Benefit Information: Salute Benefits That Put You First We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future: Time to Recharge:  Enjoy  8 company-paid holidays ,  2 floating holidays , and PTO  so you can rest, celebrate, and take care of what matters most.  Comprehensive Benefits Package:  Including Medical, Dental, and Vision that you can  enroll in starting on Day 1. Coverage  begins the first of the month following 30-days of employment.  Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.  Your financial future matters:  Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a  3% employer match and a 50% match on the next 2%. Wellness Support:  Access to  HSA ,  mental health resources, and  gym discounts —because your health matters. Extra Protection & Perks:  Through discounted group programs, such as  legal services ,  home & auto insurance ,  pet insurance , and  ID theft protection  for life’s unexpected moments. Core Duties and Responsibilities New Hire Onboarding & Welcome Attend the New Hire Kickoff meeting (New Hire Training call) for incoming ICX new hires and present the new hire portion, introducing Salute University and guiding new hires to the start of their new hire training. Following the Welcome Call, send each new hire a welcome letter, their training plan, and a welcome chat. Grant sandbox access, sharing links and folders so trainees can access needed materials, and set up sandbox folders in advance for incoming trainees. Review upcoming new hires and build or update their training plans ahead of their start date. On-the-Job Training (OJT) Coordination Attend all scheduled Midpoint and Final OJT check-in meetings, actively asking about progress and identifying issues. Complete OJT summary forms, documenting progress notes and concerns. Send OJT reminder emails to Program Managers and Trainers regarding upcoming assignments and deadlines, including survey links for trainees in their final OJT week. Complete any missed or rescheduled check-ins by end of week. Learning Plan Monitoring & Records Review trainee learning plans in Salute University, tracking completion status and missed items. Contact the trainee or appropriate lead when issues or gaps are identified. Maintain accurate, up-to-date training records for all new hires. Continue tracking trainee completion and engagement throughout new hire training. Survey & Feedback Management Monitor the survey tracking system and follow up with trainees and trainers who have not completed required surveys. Review submitted survey responses weekly to identify trends, issues, and feedback requiring action. Communication & Support Monitor email and chat throughout the day to respond clearly and promptly to trainee questions, escalating to the appropriate lead if needed. Send weekly check-in messages to all trainees. Finalize training plans for the following week, ensuring they are complete, accurate, and ready to send. Continuous Monitoring & Escalation Keep an eye on trainee engagement, completion, and performance throughout their training. Step in early if a trainee is falling behind, escalating to the appropriate lead or manager as needed Qualifications Education Bachelor's degree in Human Resources, Education, Business Administration, Organizational Development, or a related field preferred. An equivalent combination of education and demonstrated relevant experience will be considered. Experience Minimum 2–3 years of experience in training coordination, instructional design, facilitation, or a related learning and development role. Hands-on experience designing, delivering, and evaluating training programs in a corporate or technical environment. Prior experience supporting onboarding programs or compliance training is strongly preferred. Experience monitoring OJT progress and managing new hire training cadences is a plus. Skills & Competencies Strong interpersonal and relationship-building skills with the ability to work effectively across diverse teams and learning styles. Excellent written and verbal communication skills; able to clearly convey technical and procedural training content to varied audiences. Highly organized with strong attention to detail and the ability to manage multiple concurrent training initiatives on a structured weekly cadence. Proficiency in Learning Management Systems (LMS) and familiarity with corporate eLearning authoring tools (e.g., Articulate) is a plus. Comfort with data — able to interpret training metrics and present evaluation results in a clear, actionable format. Ability to build rapport and foster a positive, inclusive learning environment with employees at all levels. Proactive mindset with the ability to identify and escalate at-risk trainees early. If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [email protected] for more information. (For specific Recruitment related questions, please contact our Talent Acquisition department at [email protected] .) Compensation & Benefits Disclosure The base salary range for this role starts at $75,000.00 per year. This reflects a good ‑ faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave . Final compensation will be determined by job‑related factors consistent with applicable law.