Training Services Coordination and Logistics Associate III

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has a developed proficiency of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided Uses discretion to change work procedures and practices. Leadership May provide guidance and support to junior team members. Problem Solving Provides solutions to atypical problems based on existing precedents or procedures. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Communicates directly with clients and training participants on questions, revisions, issues, and classroom support. Identifies client and training participant issues and escalates appropriately. Schedules and plans classroom facilities in support of classroom delivery and other events. Reserves and books classrooms and manages printing and shipping of materials. Schedules catering and requests classroom (AV) and (IS) setup based on class delivery requirements. Assists clients with intake forms for logistics support and Learning Management System (LMS) data entry. Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities. Generates and distributes client learning reports including rosters, learning completion and attendance, and survey results. Performs other duties as assigned. Complies with all policies and standards.