Training Specialist

A Training Specialist is a dynamic online facilitator responsible for conceptualizing and organizing training courses for Virtual Assistants to ensure that soft skills and product knowledge are learned prior to being paired with a client. The Training Specialist will lead all training classes and oversee the VAs learning progress through virtual activities such as virtual tests and class discussions. TASKS: Training Delivery Classroom Management Performance Management which includes coaching sessions with the VAs Assist and contribute to training needs analysis, creating and updating training materials Reinforce policies and procedures Interdepartmental communication and collaboration Administrative tasks (learning management system, onboarding and off boarding) QUALIFICATIONS : Excellent English communication skills; both oral and verbal skills Excellent skills in Google Workspace and Zoom Highly organized Preferred training work experience: 2 years as Trainer or better MINIMUM SYSTEM REQUIREMENTS: PRIMARY SYSTEM Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory/RAM: 8.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Ventura Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher Computer Memory/RAM: 8.00 GB Computer Operating System: at least Windows 11 64-bit or macOS Ventura Headset: Any USB-type headset with noise-cancelling feature (Optional) OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 100mb/s contracted BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell) RECOMMENDED SYSTEM REQUIREMENTS PRIMARY SYSTEM Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory/RAM: 16.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Tahoe Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher Computer Memory/RAM: 16.00 GB Computer Operating System: At least Windows 11 64-bit or macOS Tahoe Headset: Any USB-type headset with noise-cancelling feature Camera: Capable of a clear and crisp video output OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours Typically a device with 240Wh or higher will be sufficient Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 500mb/s contracted BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell or wired) RATE AND REWARDS: Rate is as high as $850 (USD) monthly Employment Type: Independent Contractor Free Training Paid Time Offs HMO Coverage Optical Rewards Performance-Based Increase Permanent Work From Home