Tutoring & Library Specialist (Library Associate I)

Title: Tutoring & Library Specialist (Library Associate I) Salary Range: $41,000 Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: Discretionary Hybrid FLSA Status: Non-Exempt College: Gateway Community & Technical College Campus Location: Gateway Edgewood Campus Department: Library & Information Services Total Rewards Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including: Exceptional health care, vision, and dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program Job Summary Performs routine and skilled duties in support of tutoring services (80%) and library services (20%) under general supervision with minimal latitude for personal decision-making. Job Duties: Assist daily tutoring operations with direction from supervisor: Assist the Director with tutoring schedules and student referrals. Serve as the primary contact for tutoring services. Support tutor onboarding and communication. Maintain tutoring resources, records, and utilization data. Promote tutoring services to students, faculty, and staff. Provide embedded tutoring support for students: Offer tutoring appointments for students on campus or virtually; in-person class visits or coordinate group tutoring sessions Assists with the maintenance/creation of online tutoring/library guides and tutorials on the library/tutoring website with guidance from supervisor. Assists with campus library collection maintenance: Perform occasional inventory checks of reference material and ensure orderly maintenance of shelves. Assist students with printing or computer use as needed. Participate in KCTCS or GCTC level projects as needed Other duties as assigned by supervisor. Minimum Qualifications: Bachelor’s degree or equivalent. Minimum of one (1) year of experience in tutoring, academic support, student services, or a related field. Experience tutoring college-level coursework. Strong customer service, student engagement, and relationship-building skills. Ability to support and engage students from diverse cultural, educational, and socioeconomic backgrounds. Excellent organizational, time-management, and prioritization skills. Ability to coordinate schedules, appointments, referrals, and student support services. Proven ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment. Strong verbal and written communication skills. Detail-oriented, self-motivated, and capable of working independently with minimal supervision. Experience maintaining accurate records and managing data. Ability to handle confidential student information with discretion and professionalism. Proficiency in online learning platforms and virtual communication tools. Advanced proficiency in Microsoft Office applications, including Excel, Forms, Outlook, Teams, SharePoint, and Word. Preferred Qualifications: Experience working in a library, learning center, community college, or other higher education setting. Knowledge of library services, research resources, information literacy practices, and student support services. Experience creating, maintaining, and delivering online instructional materials, tutorials, guides, and other educational content. Familiarity with tutoring management systems, online scheduling platforms, and student success technologies. Strong presentation, training, and workshop facilitation skills. Experience promoting academic support services, student success initiatives, and campus resources. Ability to analyze program utilization and performance data and prepare reports to support assessment, continuous improvement, and informed decision-making. Demonstrated ability to support student learning and engagement through innovative instructional methods and resource development. Additional Skills Requested: This position may be considered for a discretionary hybrid work arrangement following the successful completion of the probationary period. Approval of any hybrid schedule is contingent upon supervisory authorization, alignment with institutional operational needs, and adherence to a maximum of one (1) remote workday per week. Employee Rights - Employee Polygraph Protection Act Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.