Underwriting Coordinator

Unipaas is an AI-Native embedded payments provider for SaaS platforms. Our fully managed, white-label payment infrastructure enables software companies to integrate payment acceptance, onboarding, reporting, reconciliation, risk, and compliance directly into their products.

We work with platforms across a range of verticals, helping them simplify payment operations, improve customer experience, and create additional revenue opportunities.

About the Role

We are seeking a motivated and detail-oriented Underwriting Coordinator to join the Unipaas Risk & Compliance team.

This role is central to our merchant onboarding and ongoing monitoring processes, ensuring merchants are reviewed, assessed, and monitored in line with our risk appetite, regulatory obligations, and acquirer requirements.

The position requires strong analytical skills, excellent attention to detail, and the ability to work effectively across internal teams and external partners.

Key Responsibilities

• Support the end-to-end merchant onboarding process, including document collection, verification, and risk assessment.
• Conduct KYC and Enhanced Due Diligence checks on merchants, directors, and UBOs.
• Perform sanctions, PEP, and adverse media screening.
• Review merchant business models, ownership structures, risk categories, and payment flows.
• Liaise with acquirers and banking partners to resolve onboarding queries and escalated cases.
• Support transaction limit reviews, financial assessments, and credit risk analysis.
• Carry out ongoing monitoring, including periodic reviews, transaction monitoring, and chargeback and fraud analysis.
• Maintain accurate records, audit trails, and supporting documentation.
• Escalate suspicious activity and unusual cases to the Compliance team.
• Support improvements to underwriting workflows, policies, and internal tools.

Candidate Profile

• A minimum of two years’ experience in the payments industry, preferably within fintech or embedded payments.
• A good understanding of merchant onboarding and ongoing monitoring.
• Knowledge of KYC, AML, sanctions screening, PEP reviews, fraud, and chargebacks.
• An understanding of business models and their associated risk exposure.
• Strong analytical, investigative, and critical-thinking skills.
• Excellent written and verbal communication skills.
• A diligent and thorough approach to reviewing individual cases.
• Strong organisational skills and the ability to prioritise work in a fast-paced environment.
• The ability to learn and adapt to new systems and technology.
• A team-oriented mindset and a strong interest in contributing to Unipaas’s growth.

A degree in a relevant field is beneficial but not essential. Candidates with more than two years’ relevant experience will be considered favourably.

What You'll Get

• Hybrid working (3 days per week in our London office, 2 days remote).
• The opportunity to join one of the UK's fastest-growing embedded payments companies.
• Exposure to leading payment providers, acquiring banks, and innovative SaaS platforms.
• A collaborative, ambitious team with opportunities for learning, ownership, and career progression.