User Experience Researcher

Senior UX Researcher

12-Month Contract

£500-£530/day (Inside IR35)

Remote - Occasional travel to London

A prestigious international professional services organisation is looking for a Senior UX Researcher to join the team building and evaluating its GenAI products. This is a 12-month engagement, embedded within a GenAI product team and working alongside product owners, engineers, and enablement leads, with connections into a wider design research community.

This is a senior, strategic role. You will lead end-to-end research across GenAI tools and features, shape product roadmap decisions, and translate insight into recommendations that inform partnership strategy and the business case for continued investment. There is scope to influence discussions with major external AI partners and to help evolve the frameworks used to benchmark and select best-in-class GenAI tools.

We are looking for:

• Experience as a UX Researcher at Senior or Lead level
• Exposure to large, complex organisations, ideally international with globally distributed teams
• Previous project experience involving enterprise software or AI/ML products
• Proficiency in mixed-methods research, including interviews, usability testing, surveys, and benchmarking
• A track record of translating research into product and strategic decisions, with exposure to senior stakeholders

It would be a bonus if you have:

• Familiarity with the GenAI tool landscape, such as ChatGPT, Copilot, and AI agents
• Exposure to research on emerging GenAI capabilities such as AI agents, including questions of trust and usability
• Experience mentoring or supporting peer researchers

To apply, please submit your CV. Shortlisted candidates will be contacted within 5 business days.