V104 - Intake Specialist | Client Intake and Conversion Specialist

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as an Intake Specialist and become the first point of contact for potential clients seeking immigration legal services. In this role, you will handle incoming calls, schedule appointments, and guide prospects through the intake process with professionalism and empathy. Your ability to actively listen, communicate clearly, and build trust will directly impact client conversion and overall business growth. If you thrive in a fast-paced environment, enjoy helping people, and are detail-oriented with strong follow-up skills, this position is for you. Monthly Compensation: $1,142 to $1,220 USD Responsibilities include, but are not limited to: • Answer all incoming calls promptly and professionally • Proactively inform clients about the fee • Collect payments via provided link • Maintain a high level of customer service and professionalism • Prepare and submit daily reports using Google Sheets • Convert leads into clients through effective communication and follow-up • Schedule new appointments using Google Calendar • Track pipeline and intake progress accurately Requirements: Required Skills • 1-2 years in Immigration Law • Sales and client conversion • Customer service excellence • Active listening and clear communication • Tech-savvy and adaptable • Detail-oriented and organized • Ability to follow up consistently • Comfortable speaking with clients in Spanish and English Weekend Availability (Saturday or Sunday) Work Shift: Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.