Vendor Account Manager

Vendor Account Manager Location: Sacramento, CA (95826) Work Model: Hybrid (2 days/week in office) About the Role We’re looking for a relationship-driven and analytical Vendor Account Manager to support and grow a portfolio of vendor partners in a fast-paced eCommerce environment. In this role, you’ll own day-to-day account performance, identify growth opportunities, and collaborate cross-functionally to improve profitability, merchandising, and overall brand presence. This is a great opportunity for someone early in their account management career who enjoys working with data, building relationships, and driving measurable business results. What You’ll Do: Manage Vendor Relationships: Serve as the primary point of contact for assigned vendors, building strong partnerships and ensuring alignment on goals and performance Drive Account Performance: Monitor KPIs, analyze trends, and recommend strategies to improve sales, profitability, and operational efficiency Optimize eCommerce Execution: Ensure accurate and compelling product listings, pricing, inventory, and brand presentation across platforms Identify Growth Opportunities: Spot gaps and opportunities in product assortment, pricing, and promotions to expand vendor performance Problem Solve Proactively: Address account issues quickly and collaborate with internal teams (marketing, merchandising, operations) to resolve them Lead Projects & Initiatives: Support vendor onboarding, site audits, competitive analysis, and cross-functional projects from start to finish Leverage Data & Reporting: Use reporting tools and spreadsheets to track performance, measure success, and inform decisions What We’re Looking For: Strong communication and relationship-building skills Analytical mindset with attention to detail Ability to manage multiple priorities in a fast-paced environment Problem-solving and critical thinking skills Comfort working cross-functionally with teams like marketing, finance, and merchandising Negotiation or influencing experience is a plus Qualifications: Bachelor’s degree in Business, Marketing, Merchandising, or related field (or equivalent experience) preferred 1–3 years of experience in eCommerce, retail, merchandising, buying, or account management Experience working with data, reporting, or product information Familiarity with eCommerce fundamentals (pricing, promotions, merchandising, conversion optimization) Experience with tools like Excel, PowerBI, Google Analytics, or PIM systems is a plus Ability to travel and work weekends/holidays as needed Compensation & Benefits: Salary: $75,000 – $86,000 annually PPO Medical (including $0 deductible / $0 out-of-pocket plan options) Dental, Vision, Life Insurance and other voluntary benefits available 401(k) with company match Paid Time Off + Paid Holidays Hybrid work flexibility