Vice President of Clinical Operations Training

Position Summary The Vice President of Training is a strategic leader responsible for designing, implementing, and optimizing training and onboarding programs for regional and centralized operations team members across a diverse healthcare workforce. This role ensures that employees within operations are equipped with the skills and knowledge to deliver best in class patient care. The VP of Training will lead the evolution of modern learning strategies, including remote, hybrid, and digitally enabled training models, to support a geographically dispersed workforce and the growing demand for flexible, scalable education solutions. Key Responsibilities Strategic Leadership Lead the Education, Practice, and Standards team, along with Regional Training and Onboarding & Experience teams, collectively responsible for training and onboarding approximately 75% of all new hires—from day one through their first five weeks of employment. Developing strong relationships with operations leaders across the business to understand and anticipate needs to evolve the training programs regularly to meet the needs of a growing business. Champion innovative learning models, including remote and hybrid training solutions, to support distributed teams Serve as a key advisor to executive leadership on workforce capability, reskilling, and digital learning transformation Remote & Digital Learning Strategy Design and scale remote training programs to support frontline, remote, and hybrid employees across multiple locations Lead the adoption of virtual instructor-led training (VILT), e-learning modules, microlearning, and mobile-first training experiences Ensure all remote learning is engaging, interactive, and aligned with adult learning principles Optimize asynchronous learning opportunities to support geographically dispersed teams Technology & Innovation Oversee Learning Management Systems (LMS) and Learning Experience Platforms (LXP), ensuring seamless access for remote learners Drive the use of advanced learning technologies, including AI-driven personalization, virtual reality (VR), and analytics tools Implement data-driven insights to measure engagement, skill acquisition, and training effectiveness across virtual environments Operational Excellence Establish KPIs and dashboards to measure training effectiveness, including remote learner engagement, completion rates, and competency outcomes Continuously improve training strategies based on data, feedback, and patient care outcomes Manage budgets, vendors, and external training partnerships Qualifications Education & Experience Bachelor’s degree required; Master’s degree preferred 12–15+ years of progressive experience in learning & development or workforce training 5+ years in a senior training leadership role within a healthcare environment Demonstrated experience leading remote or large-scale training initiatives within varying requirements based on locations California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy . By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.