Virtual Assistant (Admin)

Virtual Assistant (Admin) Keep cases moving and confirmations chasing — own the operational details that let a professional services team focus on the work that matters. Apply Now! We usually respond within three days About The Back Room We exist to free our clients' time so they can focus on what they do best — growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it. About the Client Our client is a UK-based accounting firm that provides high-quality accounting, compliance, and financial reporting services to a diverse portfolio of businesses across the UK. The firm is committed to delivering accurate, timely, and client-focused solutions while maintaining strong technical standards and compliance with UK accounting regulations. They foster a collaborative and supportive environment where team members are encouraged to develop their expertise in UK accounting and build long-term careers within the industry. About the Team The team supports co-ordinators who deliver direct service to manager groups across each service line. They work closely with [internal stakeholders / client-facing teams] to keep case work accurate, on time, and audit-ready. As the team grows, we're looking for someone to take ownership of the administrative backbone that keeps cases moving. The Role The Business Support Assistant provides essential operational and administrative to support the full client lifecycle. The role supports our co-ordinators, who deliver direct support to the manager groups across each service line. This role will provide assistance to these co-ordinators, ensuring key tasks are delivered. What You'll Do Set up, request, and proactively monitor bank confirmations, chasing outstanding responses Manage system and platform setup, including annual roll forward processes Input estimates into internal platforms, liaising directly with stakeholders to confirm accuracy What We're Looking For Experience in an administrative role, ideally within a regulated or professional services environment Strong attention to detail and organizational skills, with the ability to manage multiple cases at once Clear written and verbal communication for requesting documentation or clarifying information with stakeholders/clients Comfortable handling confidential information and following strict procedures Proficient in Microsoft Office (Word, Excel, Outlook) This role is open to Philippine citizens currently based in the Philippines. Know someone great for this role? Refer them here and earn up to PHP 8,000 via GCash for every successful hire. Department Client-Based Role Executive/Virtual Assistance Locations Clark Global City Remote status Hybrid Employment type Full-time Employment level Administrative Clark Global City Workplace, Culture & Diversity At The Back Room, culture isn't an afterthought; it's how we operate. We're guided by a simple purpose: Nurture, Grow, Delight for our team just as much as for our clients. We've built an environment where people are trusted to do great work, supported to keep growing, and genuinely looked after along the way. That means real investment in training and development, leaders who show up for their teams, and a workplace where equal opportunity isn't just a policy; it's how decisions get made We're proud to be recognised as one of HR Asia's Best Companies to Work For, a reflection of the team we've built and the culture we protect.