Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

About Legion Health Legion Health is building fast, affordable, high-quality mental health care at scale. We are an AI-native psychiatry network where clinicians provide care directly to patients. Our operations and technology systems help remove administrative friction so providers can focus on patient care. Role Logistics Job Type: Full-time contract Location: Fully remote Work Hours: 1:00 PM to 9:30 PM Central Time Compensation: $5-$15 per hour, based on experience Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work The Opportunity This is not a generic assistant role. You will help keep Legion’s provider operations engine running smoothly. You will support provider recruiting, onboarding, provider management, and payroll preparation. The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through. This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows. Responsibilities Manage provider recruiting coordination, including: Candidate tracking Interview scheduling Application follow-ups Hiring record updates Support provider onboarding, including: Collecting required documents Tracking onboarding checklist completion Following up on missing items Coordinating internal handoffs Making sure providers are ready to start Maintain provider operations trackers, including: Provider rosters Onboarding status Active and offboarding providers State coverage Collaborating physician relationships Credentialing or payer status Communicate with providers through Slack, email, and internal systems. Support weekly payroll preparation, including: Gathering provider pay inputs Reviewing visit counts Checking no-shows and late cancellations Updating pay sheets Validating payroll trackers Escalating discrepancies before payroll is finalized Coordinate across recruiting, credentialing, clinical operations, billing, and payroll. Document processes and improve SOPs so workflows become cleaner and easier to repeat. Handle sensitive healthcare and payroll information with confidentiality and care. You’ll Be Successful If You Are Extremely organized and reliable Strong with spreadsheets, trackers, and checklists Detail-oriented with names, dates, pay periods, counts, and status fields Clear and professional in written English Comfortable following up with clinicians and internal teammates Able to move quickly without sacrificing accuracy Proactive about spotting missing information or unclear ownership Calm under pressure in a fast-moving startup environment Careful with sensitive information and HIPAA-aware Ideal Background 2+ years in one or more of the following: Healthcare operations Recruiting coordination Provider onboarding Payroll support HR administration Executive assistant or virtual operations support Strong preference for experience supporting: Clinicians Healthcare providers Contractors Remote teams Bonus points for experience with: Google Sheets Slack Ashby or another ATS Healthie or another EHR Looker Studio Stripe Payroll or invoice workflows Telehealth, behavioral health, credentialing, billing, or provider operations This Role Is Not a Fit If You Prefer only patient-facing support Dislike spreadsheets, trackers, or reconciliation work Need the same exact workflow every day Wait for instructions instead of proactively following up Are casual with deadlines, documentation, or payroll accuracy Compensation & Benefits Hourly Compensation: $5-$15 per hour, based on experience Work Setup: Fully remote Schedule: 8:00am - 5:00pm US Central Time Impact: Help build the provider operations foundation that lets clinicians focus on patient care Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations Hiring Process Resume and application review Initial interview Practical operations exercise using a sample tracker or onboarding/payroll scenario Final interview Reference check Equal Employment Opportunity Legion Health is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to building an inclusive, respectful, and high-performing team.