Virtual Classroom Host

About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Virtual Classroom Hosts collectively cover about 30-60 virtual training sessions per month. For each event, this involves prepping the instructors on using the technology to deliver their content, loading all relevant media (slides, video clips, polls, etc.), and “hosting” the event to ensure it kicks-off and runs smoothly in the virtual platform. Though they do not present the content, the VC Hosts ensure that both instructors and attendees have the support they need to thrive in the virtual environment, and any technical issues that may arise are addressed quickly and calmly. After each course there is some critical administrative work gathering and posting reports so that CPEs can be awarded. Part Time VC Host. Part Time Position, Remote, Anywhere in US. Hours may range from 0 to 40 with an average of 10-20. Pay Rate $33-$38 Job Functions Preparing and coaching session presenters, including partners and presenters external to the firm; virtual facilitation skills are the primary focus of these preparations Quality checking materials such as slides and videos to ensure compatibility with platforms and adherence to best practices Troubleshooting in-session technical difficulties and minimizing their effects on presenters and participants Working with technical specialists to address the root causes and perform after-action reviews Contributing to developing best practices for instructor-led virtual training throughout L&D, including skills building and reference materials Supporting events across all live virtual modalities and establishing strong ongoing relationships with internal IT operations and vendor contacts Occasionally may need to work before or after standard business hours depending on the nature of the program Preparing and uploading attendance reports and other documentation needed to meet CPE compliance requirements Extensive knowledge in designing, setting up, facilitating, and troubleshooting virtual classroom events (MS Teams, Zoom, WebEx Training Center, Adobe Connect, webcasting (ON24, TalkPoint/GlobalMeet, Xyvid), video conferences, etc.) Applied understanding of instructional design, adult learning theory, and problem-based learning approaches Familiarity with the client's business context and learning needs Understanding of NASBA CPE compliance rules for live virtual training Position Requirements & Experience: Client service mindset Ability to manage multiple priorities Strong presence and communication skills Self-sufficient with strong initiative and willingness to learn Strong knowledge of Microsoft applications, Google platforms, and cloud-based tools Experience hosting training sessions or meetings using virtual meeting tools Ability and experience in facilitating a classroom or training group Strong analytical skills Experience in a professional services environment designing, facilitating, and troubleshooting virtual classroom events Instructing experience strongly preferred Demonstrated understanding of virtual classroom design and project management Exceptional presentation and facilitation skills and ability to consult effectively across staff levels Ability to work well under pressure and troubleshoot technology failures quickly and calmly to minimize the effects these difficulties have on presenters and learners Experience in a professional services firm or equivalent Experience relevant to specific to role 3-5 yrs. training and development experience Competencies : Leads by example demonstrating self-confidence, energy, and enthusiasm Demonstrates accuracy and attention to detail Detail oriented with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing Solid decision-making skills within the scope of the position Ability to meet deadlines and work under pressure Excellent verbal and written communication skills are necessary Actively listen and identify both spoken and unspoken needs Ability to use technology Prioritizing, flexibility, adaptability The Compensation range for this role is 33.00 to 38.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. All eligible employees receive access to a comprehensive benefits package, including: Medical insurance | Dental insurance | Vision insurance | 401(k) retirement plan | Paid Time Off (PTO) Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. #LI-SS1 Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.