Virtual Client Relations Consultant | Customer Service & Benefits | Work From Home

Virtual Client Relations Consultant | Customer Service & Benefits | Work From Home Company: Globe Life AO Location: 100% Remote – United States Job Type: Full-Time | Flexible Schedule Compensation: Commission-Based | Weekly Pay | Performance Incentives Training: Comprehensive Training & Mentorship Provided Build Relationships. Help Families. Grow Your Career From Home. Are you a strong communicator who enjoys helping people, solving problems, and building meaningful relationships? Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as Virtual Client Relations Consultants . In this role, you'll connect with individuals and families through scheduled virtual appointments, help them understand available benefit options, answer questions, and provide personalized guidance throughout the enrollment process. This opportunity combines customer service, client relations, benefits education, and consultative sales in a fully remote environment. No previous insurance experience is required. We provide structured training, licensing guidance, mentorship, and ongoing professional development. ✔ 100% Work From Home ✔ Qualified Client Opportunities Provided ✔ No Lead Purchasing Required ✔ Weekly Commission Pay + Performance Bonuses ✔ Comprehensive Training & Mentorship ✔ Flexible Schedule ✔ Leadership & Career Advancement Opportunities What You'll Do As a Virtual Client Relations Consultant , you'll serve as a trusted resource for clients while helping them understand insurance and supplemental benefit options. Client Relations & Customer Service Meet with clients virtually through Zoom and phone appointments Welcome and guide new clients through the enrollment process Listen to client needs, priorities, and financial protection goals Answer questions clearly, accurately, and professionally Provide ongoing customer service and follow-up Build long-term relationships through trust, consistency, and exceptional service Assist existing clients with applicable policy reviews and beneficiary updates Benefits Education & Enrollment Explain available life, accident, and supplemental health insurance options Help clients understand coverage features and available benefits Provide personalized recommendations based on individual needs Guide clients through applications and enrollment documentation Ensure clients understand their selected coverage Maintain accurate digital client records and follow-up information Professional Development Participate in structured virtual onboarding Attend ongoing coaching and training sessions Develop stronger communication, presentation, and relationship-management skills Receive mentorship from experienced leaders Participate in leadership development opportunities Stay current on products, systems, and applicable requirements Why Join Globe Life AO? 🏠 100% Remote Career Build your career from home while serving clients virtually. No daily commute Flexible scheduling Virtual client appointments Remote coaching and mentorship Collaborative online team environment 💰 Weekly Performance-Based Compensation This is a commission-based opportunity , not an hourly or salaried position. Compensation opportunities may include: Weekly commission payments Performance-based bonuses Renewal and residual income opportunities Leadership incentives as applicable Performance recognition Individual earnings vary based on production, performance, and business results and are not guaranteed. 📞 Qualified Client Opportunities Focus on serving individuals and families interested in learning more about available benefits. No lead purchasing is required. 📚 Comprehensive Training & Mentorship Previous insurance experience is not required. Training and development include: Virtual onboarding Insurance licensing guidance Product and benefits education Client-service training Consultative sales development One-on-one mentorship Weekly coaching Leadership development Ongoing professional education 📈 Career Advancement Individuals interested in leadership can pursue additional development opportunities based on performance, initiative, consistency, and demonstrated leadership ability. Potential growth opportunities may include: Mentoring newer representatives Team development Training and coaching Leadership responsibilities Management advancement Benefits & Professional Support Qualifying representatives may have access to: Medical insurance reimbursement program Company-supported life insurance Accidental Death Benefit (ADB) coverage Renewal and residual income opportunities OPEIU Local 277 representation, where applicable Leadership development programs Professional conferences and recognition events Incentive travel opportunities for qualifying performers Eligibility requirements and qualification periods may apply. What We're Looking For Successful candidates typically demonstrate: Excellent verbal and written communication skills Strong customer service and relationship-building abilities Active listening skills Professionalism, integrity, and reliability Self-motivation and personal accountability Strong organization and time management Problem-solving and critical-thinking skills Positive, solutions-focused attitude Ability to work independently from home Coachability and willingness to learn Comfort using virtual communication and web-based technology Experience That Transfers Well Experience in any of the following areas can be helpful but is not required : Customer Service Client Relations Hospitality Healthcare Education Recruiting Retail Financial Services Banking Administrative Support Call Centers Sales Business Development We welcome motivated applicants from a variety of professional backgrounds. Minimum Requirements Applicants must: Be at least 18 years of age Be legally authorized to work in the United States Be physically located within the United States Have access to a computer or laptop with webcam and microphone capability Maintain reliable high-speed internet Have a quiet, professional workspace Be comfortable conducting virtual appointments through Zoom Be willing and able to obtain the required state Life & Health Insurance License Licensing guidance and support are provided. About Globe Life AO Globe Life AO serves working families by providing life, accident, and supplemental health insurance benefits along with ongoing client support. Our culture emphasizes service, integrity, mentorship, accountability, professional development, and long-term relationships . We invest in training and development to help motivated individuals build valuable skills and pursue long-term career opportunities. Virtual Interview Process Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training process, and advancement opportunities. Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team. Ready to Build Your Remote Career? If you're looking for a work-from-home client relations career where you can help families, strengthen your professional skills, and build income and advancement opportunities based on your performance, we'd like to hear from you. Apply today to be considered for our Virtual Client Relations Consultant opportunity with Globe Life AO. Globe Life AO Serve With Purpose. Build Relationships. Grow From Anywhere. 🚀