Virtual Clinic Navigator - Branson Schools - ON SITE

Facility: Remote Missouri: 1423 North Jefferson Avenue, Springfield, Missouri, United States of America, 65802 Department: 1166 Virtual School Clinics Scheduled Weekly Hours: 36 Hours: 0730 am -4:00 pm Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: Job Summary • The Virtual Care Navigator is responsible for assisting with on-site implementation of the school-based telehealth program. The Virtual Care Navigator will assist in the school-based telehealth visit process in a consumer focused, appropriate, and timely manner. Primary responsibilities include facilitating the connection between patient, parent, and provider through the telehealth system, operation of related equipment, summary documentation, and data collection. Will act as a liaison between CoxHealth, school district, and other stakeholders. Other duties as assigned. Job Requirements • Education ◦ Required: High school diploma or Equivalent • Experience ◦ Required: 1 year customer service experience • Skills ◦ Outstanding written verbal communication skills ◦ Proficient in Microsoft Office Programs ◦ Ability to multi-task • Licensure/Certification/Registration ◦ Required: Obtain BLS Certification within 90 days of hireEducation: ▪ Required: High school diploma or Equivalent Experience: ▪ Required: 1 year customer service experience Skills: ▪ Outstanding written verbal communication skills ▪ Proficient in Microsoft Office Programs ▪ Ability to multi-task Licensure/Certification/Registration: ▪ N/A