Virtual Customer Support Specialist – WFH

AO Globe Life is seeking qualified candidates to help families across the United States access important supplemental benefit programs—all from the comfort of home. This mission-driven, remote-first opportunity offers meaningful work, professional development, and long-term career growth. Whether you are beginning your career or exploring a new professional path, this role provides the opportunity to make a real impact while building valuable experience in a supportive environment. You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options. Key Responsibilities Connect with individuals who have expressed interest in learning about benefit programs Schedule and conduct virtual consultations with clients via Zoom Explain available benefit options and assist clients through the enrollment process Maintain accurate client records and follow-up communications Deliver excellent client service and build lasting relationships Participate in ongoing training sessions, development programs, and team meetings What We Offer 100% remote role — work from anywhere in the United States Flexible scheduling Warm leads provided — no cold calling or prospecting Weekly pay via direct deposit Full training and licensing support Ongoing professional development opportunities Advancement opportunities for high-performing team members Supportive, collaborative team culture Who Thrives in This Role Strong communicators with a client-focused mindset Organized and self-motivated professionals Individuals comfortable using Zoom and digital tools Experience in customer service, sales, or consulting is helpful but not required Growth-minded individuals who value mentorship and professional development Requirements Must be legally authorized to work in the United States Windows-based laptop or desktop computer with a functioning webcam Reliable internet connection About AO Globe Life For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect their financial futures. We proudly support union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities built on service, integrity, and growth. Interested? If you’re ready to build a career that combines purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.