Position Overview
AO Globe Life is looking for a Virtual Member Services Representative to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will help clients understand their benefits, answer questions, and provide a professional client experience from the first conversation through follow-up.
This remote opportunity provides training, warm leads, mentorship, and an income structure with unlimited earning potential.
Responsibilities
Connect with members and prospective clients through warm leads
Schedule and conduct virtual client appointments
Identify client needs through customer-focused conversations
Present life, supplemental health, and accident insurance options
Help clients understand available benefits and coverage choices
Provide responsive follow-up and client support
Maintain organized records and professional documentation
Attend training, coaching, and team development meetings
What We Offer
100% remote role
Company-provided warm leads
Weekly pay
Unlimited earning potential
Medical premium reimbursement
Comprehensive online training
Daily coaching and mentorship
Performance incentive opportunities
No overhead expenses
Union representation through OPEIU Local 277
Career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent verbal, written, and listening skills
Strong interpersonal and customer-service abilities
Detail-oriented and dependable
Comfortable with computer systems and virtual meetings
Self-motivated and coachable
Able to work independently while collaborating with a team