Virtual Patient Care Coordinator for a Physiotherapy Clinic in the USA (Remote)

Primavera Talent is proud to partner with Forever Fit Physical Therapy & Wellness to find an exceptional Virtual Patient Care Coordinator to join their dynamic and mission-driven team. This is a full-time, fully remote position for an English-speaking professional based in Colombia.

At Forever Fit, patients are treated like family - and we’re looking for someone who shares that same level of care and dedication. You’ll play a critical role in ensuring patients feel supported at every stage of their physiotherapy journey, while also building strong relationships with colleagues and contributing to the clinic’s ongoing success.

Location: Remote (Colombia-based)

Compensation: Competitive (based on experience and qualifications)

Schedule: Monday to Friday (42hrs per week) aligned to Eastern Time

What you’ll be doing:

• Answering patient calls, texts, and video chats with professionalism and warmth
• Scheduling appointments and coordinating follow-ups with precision
• Checking patients in and out for virtual appointments
• Ensuring all intake forms and documentation are completed
• Collecting payments and explaining treatment plans clearly
• Helping new patients understand the value of physiotherapy and feel confident about their first visit

What you bring:

• At least 1-2 years of experience in healthcare or a patient-facing role
• Bachelor’s degree
• Strong written and spoken English (minimum level C1)
• A quiet, well-lit place to work, and access to stable internet (100 Mbps minimum)
• Confidence with technology and learning new systems
• Clear communication, organization, and great energy
• A background in physiotherapy is a plus - but not a must.

What we bring:

• Ongoing training in American healthcare standards, platforms, and HIPAA privacy regulations
• Real career growth with the potential to step into a supervisor position
• A collaborative, supportive culture with a team that genuinely cares
• A clear structure and long-term model built to give you stability, transparency, and the tools you need
• to succeed
• Ongoing support from the Primavera Talent team throughout your time with Forever Fit

Application Process:

If this sounds like a fit for your skills and aspirations, we’d love to hear from you. Submit your application through LinkedIn or send your CV and a brief message to [email protected].

Primavera Talent is committed to fair and transparent hiring practices. We are proud to support ambitious professionals across Latin America by connecting them with long-term remote opportunities at outstanding U.S. companies.