Voter Engagement Support Officer

Basis: Permanent, Full time 36 hours per week

A £312 tax-free working from home allowance is also payable annually.

Location: Cardiff, Belfast or Edinburgh (Hybrid – min. 2 days in office) or Remote (UK)

Benefits: Outstanding benefits including Civil Service Pension Scheme, flexible working, 28+ days holiday, and more.

About the Electoral Commission

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we continue to deliver our five-year Corporate Plan, the Commission is building on a period of growth and change, expanding our workforce and modernising how we deliver our services to better support the needs of a changing democracy. As our organisation develops and adapts to meet future challenges, this post will play a vital part in supporting that progress and helping ensure we remain responsive to the democratic needs of voters, campaigners, parties and electoral administrators across the UK.

About the role

You’ll provide high quality administrative, logistical and project coordination support, helping colleagues deliver activities that reach schools, youth organisations, civil society partners and voters across the UK. You will be key to ensuring that information, resources and engagement activities are delivered accurately, efficiently and on time.

• Deliver core administrative and coordination tasks to support voter education, community engagement and partnership projects.
• Organise logistics for meetings, events, training sessions, school visits and community activities, ensuring they run smoothly and safely.
• Maintain accurate project records, schedules, stakeholder lists and shared documents to support effective planning and reporting.
• Support partnerships across education and civil society by coordinating meetings, events and sharing voter information and educational resources.
• Handle invoices, raising purchase orders and other routine financial operations supporting the team’s activities.

About the team

You’ll join the Voter Engagement team, which works across education, community outreach and partnerships to help people of all ages gain the knowledge and confidence to participate in democracy.

Working as part of a collaborative matrix team, you’ll support colleagues across England, Scotland, Wales and Northern Ireland, including the Education Engagement Manager, Community Engagement Manager and partners in Communications, Finance and Procurement. You’ll contribute directly to helping trusted networks share accurate, accessible voter information and ensuring engagement projects reach those who need them most.

Who we’re looking for

This role would suit someone organised, proactive and keen to support meaningful public engagement work. You’ll be successful if you enjoy coordinating multiple tasks, supporting colleagues, and maintaining strong and reliable systems.

We’re looking for someone with:

• Experience providing administrative support in a busy environment.
• Experience maintaining accurate records and handling sensitive information.
• Strong organisational skills and excellent attention to detail.
• Clear written and verbal communication skills.
• Ability to manage competing priorities and work efficiently.
• Proficiency in Microsoft Office and digital communication tools.
• A proactive, reliable and collaborative approach.

Desirable experience includes, supporting events or workshops, working with young people or underrepresented groups, or supporting finance or procurement

Why work for us?

This is an excellent opportunity to contribute to work that makes a real difference to democracy and democratic participation across the UK. You'll play a key role in supporting voter education, community engagement and partnership activity that helps people understand and exercise their democratic rights.

Working with colleagues and partners across all four nations, you'll gain exposure to a wide range of projects, stakeholders and engagement approaches. You'll be part of a supportive and collaborative team that values innovation, continuous improvement and professional development. Whether you're looking to build on existing administrative and project support experience or develop a career in public engagement, partnerships or project delivery, this role offers valuable learning opportunities and the chance to make a tangible impact.

The Office:

Our offices provide welcoming, collaborative spaces where colleagues can connect, share ideas and work together across teams. Whether based in London, Belfast, Cardiff, Edinburgh, you will be part of a supportive working environment that balances the benefits of in-person collaboration with the flexibility of hybrid working.

The Benefits:

We offer a strong total reward package, including:

• Flexible working and hybrid model for office-based staff, with a minimum of 40% of working time spent in the office
• Flexi-time scheme, allowing flexible hours with the option to accrue and take flexi leave
• 28 rising to 30 days annual leave + bank holidays
• Civil Service pension scheme (28.97% employer contribution)
• Performance-related pay

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

not include:

• Your name, address, phone number, email or other contact details
• Your date of birth or age
• Gender, ethnicity, nationality or other personal identifiers
• A photo of yourself
• Remove educational dates as these are a clear indication of your age
• There is no requirement to include your primary education details.

Do include:

• Your employment history including employers and dates of employment
• Explanation for gaps in your history
• Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.