VP of Business Systems

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. About the Role Tekmetric is the cloud-based platform powering thousands of independent auto repair shops — and we're growing fast. As we scale, the systems that run our business need to scale with us. We're hiring a VP of Business Systems to take ownership of our technology landscape end to end: the tools our teams use every day, how those tools connect, and the data that flows between them. Reporting to our new CFO, you'll move us from a stack that grew organically to one that's deliberate, integrated, and built for the next stage of growth. You'll be both strategist and operator — setting the multi-year roadmap while rolling up your sleeves to consolidate redundant tools, fix broken handoffs, and make sure every system earns its place. This is a build role in a fast-paced, vertical SaaS environment. You'll have real autonomy and real impact from day one. What You'll Own Set and drive the enterprise systems strategy and multi-year roadmap across GTM, Finance, People, and Operations — directly tied to company priorities. Audit the current technology landscape, identify redundancy and gaps, and lead a disciplined effort to streamline, consolidate, and rationalize the stack. Own the architecture and integration of core business systems so data flows cleanly and teams stop working around their tools instead of with them. Identify and prioritize opportunities to embed AI into core business systems and workflows — evaluating tools for data privacy, security, and governance risk before they reach production. Establish governance for system selection, implementation, and spend — bringing rigor to how we evaluate, buy, and adopt technology. Partner with the CFO on technology investment decisions, total cost of ownership, vendor strategy, and contract negotiation. Build and lead a high-performing Business Systems team, including admins, analysts, and engineers as the function scales. Own data integrity, reporting infrastructure, and the foundations that make our analytics trustworthy across the business. Define and uphold standards for security, access, and compliance across all business applications. Translate the needs of business stakeholders into scalable system solutions — and push back when a process problem is masquerading as a tooling problem. What You Bring 10+ years in business systems, IT, or enterprise applications, with several years leading the function at a high-growth company. Proven track record streamlining and consolidating a sprawling tech stack into something coherent and scalable. Deep hands-on knowledge of core SaaS business systems — CRM, ERP, financial systems, HRIS, and the integration layers that connect them. Strong financial and commercial instincts: you think in TCO, you negotiate hard, and you can defend a roadmap to a CFO. Experience building and leading teams from a small footprint, ideally in SaaS or another fast-moving software environment. A bias for action and comfort with ambiguity — you'd rather ship a clear improvement than wait for the perfect plan. Excellent cross-functional communication; you can move fluidly between an executive readout and a working session with admins. Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers . Recruiter communications come from @tekmetric .com email addresses. 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