VP Portfolio Operations

VP of Platform Operations

Location: NYC, Atlanta, or Remote (EST or CST time zones preferred)

Salary: flexible, ~$200-250k plus equity

Client/Job Summary:

Our client is building a next-generation property management platform and is seeking a VP of Platform Operations to help scale and optimize operations across a rapidly growing portfolio.

The team is looking for a senior operator who has spent their career managing large, complex multifamily portfolios and understands what it takes to drive performance at scale. This person will help build and run the shared operating backbone, and serve as a key partner to leadership, bringing structure, accountability, and operational excellence across a national portfolio while helping integrate new acquisitions and standardize best practices.

Rather than a pure integration specialist, the team is looking for a well-rounded business athlete who can take ambiguous, high-level priorities and translate them into structured work streams driving alignment, accountability, and results across back office functions, including operations, IT, systems, and field teams.

They're targeting a high-impact operator with strong foundational training and hands-on experience in multi-site or PE-backed environments. Someone who has operated at scale, managed a portfolio of properties with units in the tens or hundreds of thousands, understands how to influence both field and corporate teams, and can challenge leadership when needed.

This position offers the chance to work on high-impact projects, drive efficiency across the business, and a path to COO as the company scales. We are looking for a builder-operator who has integrated messy businesses, made hard calls, and stayed to run what they built.

Ideal Candidate Qualifications:

• 12-18+ years of operating experience, ideally in a PE-backed, founder-led, acquisitive, or multi-site services business.
• Experience managing a large multifamily portfolio at scale.
• Experience managing multiple back-office functions or functional leaders across areas like accounting, HR, IT, systems, shared services, vendors, or business operations.
• Experience with post-acquisition integration, including owning org design, people decisions, systems, process, and implementation.
• A track record of consolidating teams, workflows, vendors, systems, or geographies into a more scalable operating model.
• Enough technical fluency to personally drive system evaluation and implementation.
• Strong written communication and the discipline to document playbooks, decision logs, metrics, and operating cadences as the company scales.