VP, Suspicious Activity Reporting (SAR) / Relationship Role — BSA/AML & Sanctions Operations

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. About the Role: The VP, Suspicious Activity Reporting owns Pathward's end-to-end SAR and CTR filing program and serves as the single accountable relationship owner for external/outsourced review capacity, the “relationship role” that governs the domestic and international consultant workforce engaged to support alert/case review, lookbacks, and surge capacity. This dual mandate exists because inventory reduction depends on external assistance that must be supervised to the same validated standards as internal work: the VP produces the examiner-ready evidence documenting Pathward's reliance on third-party output, while Pathward retains all decisioning authority. The role leads the internal SAR team and manages the escalation of SARs surfaced by external reviewers back into Pathward for filing. What You Will Do: Own the SAR and CTR filing program end-to-end: timeliness, quality, continuing-activity monitoring, and FinCEN e-filing accuracy. Lead the internal SAR team (SAR Lead/QA Reviewer and SAR/CTR filing analysts). Serve as relationship owner for external/outsourced reviewers (domestic and international) — the point of accountability for SOW/SLA definition, KPIs, milestone acceptance, and change control. Manage the escalation channel through which consultants surface potential SARs; ensure Pathward independently reviews and retains all filing/decisioning authority. Coordinate least-privilege system access, data-handling, residency, and offboarding controls for domestic and offshore consultant staff. Provide independent QA of consultant output and ensure third-party dispositions meet expectations before reliance. Ensure offshore access and activity comply with OFAC/sanctions, GLBA/privacy, and Information Security policy; maintain examiner-ready artifacts evidencing third-party supervision. Feed consultant throughput and SAR volume into the inventory wind-down reporting; report program performance to the SVP, Deputy BSA Officer and BSA Officer. Interface with Vendor Management, Third-Party Risk, Legal, Privacy, and Information Security for BSA/AML consultant engagements. What You Will Need: Bachelor's degree required; advanced degree (MBA, JD, or Master's) preferred. CAMS required; CFE, CFCS, or CRCM preferred. 10+ years of BSA/AML experience, including direct SAR program ownership. 5+ years of people leadership, including leadership of investigators or filing teams. Demonstrated experience governing third-party/managed-service or outsourced review engagements, including offshore resources. Experience presenting SAR metrics and program performance to senior leadership, examiners, and the Board. Deep expertise in SAR/CTR filing standards, continuing-activity monitoring, and FinCEN requirements. Vendor/relationship governance: SOW/SLA design, quality assurance, and reliance documentation. Strong grasp of offshore data-residency, GLBA/privacy, InfoSec, and OFAC/sanctions-nexus risk. Ability to evidence Pathward's supervision of outsourced work to an examiner standard. Executive communication and cross-functional leadership across Legal, Privacy, InfoSec, and Vendor Management. Products & Services Knowledge SAR narratives and CTR filings must accurately describe how funds move through each Pathward product, and the external consultants this role governs review activity across the full estate. The VP must hold deep, product-level knowledge of the funds flows, typologies, and party designations across the Bank's seven product categories and its program-manager model, including: Card Issuing / Prepaid — GPR, payroll, corporate disbursement, gift, government-benefit and student cards, and the load/spend typologies (structuring, funnel accounts, bust-out) that drive SAR narratives. Tax Products (EPS Financial / Refund Advantage) — refund transfers, taxpayer advances (including Emerald Advance®), and tax-office loans, and the IRS/ERO funds flows behind seasonal SAR/CTR volume. Acquiring (Merchant & ATM) — merchant/ISO/payment-facilitator activity, transaction laundering, and ATM cash-access typologies. Digital Payments & Faster Payments (Visa Direct / Mastercard Send) — push/pull disbursements, P2P, and cross-border rails. Consumer Lending, Commercial Finance, and Commercial Deposits — the CTR, continuing-activity, and 314(a) obligations Pathward retains as lender/bank of record and depository institution. The Bank-vs-Program-Manager framework — Pathward files all SARs, CTRs, and 314(a) responses, so the VP (and the consultants they oversee) must trace activity back through the program-manager escalation model. The responsibilities listed above are not all inclusive and may be changed at any time. Salary range: $125,000– $208,000 The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. #LI-Remote Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws. Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [email protected] Please click here to view Pathward's Applicant Privacy Notice. Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted. Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidate Scam Warning We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/