Weekend On-Call Administrative Assistant

Benefits: Bonus based on performance We are looking for a dependable, organized, and compassionate individual to join our team as a Weekend On-Call Administrative Assistant . This position is a combination of in-office administrative work, remote weekend on-call responsibilities, and occasional caregiving support when needed. Schedule: Friday 6:00 AM–8:00 AM: Answer and monitor calls remotely from home 8:00 AM–4:00 PM: Work in the office Saturday through Monday Morning Saturday 6:00 AM through Monday 8:00 AM: Weekend on-call coverage from home Calls must be answered and monitored between 6:00 AM–5:00 PM After 5:00 PM, the phone must continue to be monitored for emergencies Monday 8:00 AM–4:00 PM: Work in the office Responsibilities Include: Answering emergency caregiver call-outs Assisting caregivers who are lost or need directions to a client's home Handling last-minute schedule changes and coverage needs Responding to inquiries regarding our home care services Responding to employment and caregiver inquiries Dispatching available on-call caregivers to clients when coverage is needed Communicating with caregivers, clients, and families in a professional and compassionate manner Documenting calls, schedule changes, and important updates Providing occasional caregiving support when necessary Requirements: Dependable and reliable with excellent communication skills Must be comfortable answering phones and handling unexpected or urgent situations Strong problem-solving and organizational skills Ability to work independently and make decisions when needed Reliable vehicle and valid driver's license Must successfully complete a background check and drug screening Must be willing to provide occasional caregiving assistance Comfortable around animals, including cats, dogs, and the occasional chicken! Must be able to reliably answer and monitor the on-call phone during scheduled hours This is a salary position . Additional salary and compensation details will be discussed further during the interview. The weekend portion of this position can be completed remotely, allowing you to work from home as long as calls are answered promptly, coverage needs are handled, and the phone is monitored for emergencies. At Visiting Angels, our mission is to provide the highest quality care to those that you love, and we are so honored to serve. Our core competency is providing compassionate care consistently, while seeking opportunities to continually improve our services to exceed expectations. Our focus is you; your safety, health, happiness and well-being. We have and will forevermore focus on caring for our customers, for they are at the heart of why we exist at all. Letting our Angels care for you in an excellent manner is our passion! Each Visiting Angels agency is a franchise that is independently owned and operated. The Franchisor, Living Assistance Services Inc., does not control or manage the day to day business operations of any Visiting Angels franchised agency.