Weekend On Call Coordinator

Responsive recruiter Benefits: 401(k) We will only consider applicants in the Northern Virginia, Maryland and District of Columbia Area. We require the applicant to come in person for training. ComForCare Home Care South Fairfax is a locally run home care agency serving individuals and families throughout Fairfax County. Our goal is simple: help people stay safely at home while continuing the routines, comforts, and connections that matter most. We are looking for a weekend on-call coordinator, this person will be responsible for providing weekend support to clients, prospective clients, and caregivers who call, or text The time required for this position varies from 1-5 hours per weekend. We will only consider applicants in the Northern Virginia, Maryland and District of Columbia Area. We require the applicant to come in person for training. Weekend On-Call Coordinator Qualifications: Demonstrates ability to effectively communicate and interact with clients/family, co-workers, and prospective clients Detail-oriented with outstanding customer service skills Ability to perform multiple tasks under strict deadlines High school diploma or equivalent Additional home care administration training or certification, preferred 18 years of age or older, with U.S. citizenship and/or equivalent employment status The ideal candidate must be available from 6pm Friday evenings until 9:00am Monday mornings Must live in the DMV area since initial in person training on software is required . Responsibilities/Essential Functions: Answer Agency phone and respond to client requests in an efficient and professional manner Check emails, text messages, and phone messages regularly throughout the day and respond to individuals in a timely manner Handle and coordinate caregiver staffing for emergency and open shifts Ensure open shifts are covered by the close of each day for the following two days Report client/family/employee concerns to the supervisory staff Report any incidents that occurred to the supervisor Manage intake telephone calls/emails from prospective clients and answer their questions in a timely manner Document minimal intake information and notify owner of such inquiries Other Requirements: Adheres to all Agency policies and procedures Displays unwavering ethics in all decision processes concerning our services and interaction with staff, call-offs, intakes, caregivers, RNs, referral sources, family members of clients and all client relationships Possesses the ability to be discrete and professional Complies with HIPPA and maintains client confidentiality Demonstrates and understands the Clients Rights and Responsibilities Applies safety concepts in the workplace and in accordance with Agency policy Demonstrates a positive and professional manner according to Agency policy This is a remote position. Compensation: $125.00 per day Live your best life possible while helping others live theirs. Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: Treated with respect and dignity. Provided exceptional training on a regular and ongoing basis. Are never alone in the field - support is always available. Thoughtfully matched with clients that they are compatible with. Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®. By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee. Equal Opportunity Employer: Disability/Veteran.