WFH Customer Service Agent (Remote / Entry Level)

AO Globe Life is hiring professionals to help families and individuals across the United States access essential benefit programs through scheduled virtual consultations. This fully remote opportunity offers meaningful work, professional development, and long-term income potential within a mission-driven organization. Whether you are early in your career or exploring a new professional direction, this role provides the training, mentorship, and support needed to build a rewarding career while making a real impact. Key Responsibilities Conduct scheduled virtual consultations to understand client needs Guide individuals and families through available benefit options and enrollment processes Maintain accurate client records and manage follow-up communication Provide professional, client-focused service and build long-term relationships Participate in training sessions, mentorship programs, and team development meetings What We Offer Fully remote work environment available throughout the United States Flexible scheduling that supports work–life balance Pre-qualified client consultations provided—no cold outreach required Long-term income opportunities through vested renewals Paid training and ongoing professional development Leadership development and advancement pathways for top performers Supportive, collaborative team culture Who Thrives in This Environment Clear communicators with a client-focused mindset Organized and self-motivated professionals comfortable working independently Individuals confident using Zoom and other digital tools Candidates with customer service, consulting, or sales backgrounds (helpful but not required) Growth-oriented professionals who value mentorship and continuous learning Requirements Authorized to work in the United States Windows-based laptop or desktop computer with webcam capability Reliable high-speed internet connection About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, veterans, credit union clients, and associations nationwide. Through a growing remote-first workforce, AO Globe Life continues to create opportunities for professionals seeking flexible, purpose-driven careers. Apply Today If you are ready to build a career that combines impact, flexibility, and long-term growth, we encourage you to apply and explore joining AO Globe Life.