WFH Customer Service Representative (Entry Level)

AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, or communications—or simply seeking a people-focused career with long-term growth—this opportunity offers a strong starting point. With paid training, structured mentorship, and pre-qualified client consultations, you will have the support needed to succeed from the beginning. Key Responsibilities Conduct scheduled virtual consultations with clients via Zoom Guide individuals and families through available benefit options Assist clients through the enrollment process with clarity and professionalism Maintain accurate and organized digital documentation Provide responsive client support and follow-up communication Participate in weekly training sessions and mentorship meetings Build long-term relationships through consistent, client-focused service Qualifications Strong communication and interpersonal skills Organized and self-motivated while working independently Comfortable presenting information during virtual meetings Familiar with video conferencing and basic digital tools Passion for helping others and contributing to meaningful work Customer service or client-facing experience is helpful but not required Authorized to work in the United States Reliable internet connection and a Windows-based laptop or desktop with webcam What We Offer Fully remote work environment available across the United States Flexible scheduling to support work–life balance Pre-qualified client consultations provided Weekly compensation via direct deposit through a performance-based structure Long-term income potential through vested renewals Paid training and full licensing support Monthly and quarterly performance bonuses Equity opportunities for qualifying team members Clear advancement pathways into mentorship and leadership roles Collaborative, mission-focused team culture About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans while continuing to grow through a remote-first model built on service, integrity, and professional development. Ready to Take the Next Step? If you are looking to build a remote career that combines purpose, flexibility, and growth, we encourage you to apply and explore joining the AO Globe Life team.