WFH Customer Success Agent (Entry Level)

AO Globe Life is hiring professionals to support individuals and families across the United States in accessing important supplemental benefit programs. This fully remote opportunity is ideal for individuals seeking flexibility, meaningful work, and long-term professional growth. In this role, you’ll work with individuals who have requested additional information about available benefits and want to learn whether they may qualify for coverage. You’ll help guide them through their options while building valuable experience in communication, client relations, and leadership. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling with control over your workday Warm leads provided — no cold calling or unsolicited outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Vested renewals for long-term income growth Leadership development and advancement opportunities Collaborative, growth-focused team culture What You’ll Do Connect with individuals and families who requested information about available benefits Schedule and conduct virtual consultations via Zoom Assess client needs and explain available benefit options clearly and professionally Guide clients through enrollment and provide ongoing support Maintain accurate records, documentation, and follow-up communication Build long-term client relationships through strong service and professionalism Participate in training, coaching, and team development sessions Who Thrives Here Professionals with strong communication and interpersonal skills Self-motivated individuals comfortable working independently Organized candidates who can manage schedules and priorities effectively People confident using Zoom and digital tools Customer service, leadership, consulting, or client-facing experience is helpful but not required Growth-minded individuals open to coaching and mentorship Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States About AO Globe Life For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity while making a meaningful impact. Apply Today If you’re ready to build a flexible, purpose-driven career with room to grow, apply today to learn more.