WFH Customer Support Representative – Entry Level

WFH Customer Support Representative – Entry Level AO | 100% Remote | Work From Home | No Experience Required Start Your Remote Career With Training, Flexibility & Growth Looking for an entry-level work-from-home opportunity where you can help people, develop valuable professional skills, and build a long-term career? AO is seeking motivated, dependable, and people-focused individuals to join our growing virtual team as Customer Support Representatives . You'll work with individuals and families through scheduled phone and Zoom appointments, answer questions, explain available benefit options, assist with enrollment and policy needs, and provide professional ongoing support. No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and continued professional development. Why You'll Love This Opportunity ✔ 100% Remote / Work From Home ✔ Entry Level — No Prior Insurance Experience Required ✔ Qualified Leads Provided — No Cold Calling ✔ Weekly Performance-Based Pay + Bonuses ✔ Flexible Scheduling ✔ Comprehensive Training & Mentorship ✔ Residual Income Opportunities ✔ Leadership & Career Advancement What You'll Do As a Customer Support Representative , you'll help provide a positive, professional client experience from the initial consultation through ongoing service. Customer Service & Client Support Connect with clients through scheduled Zoom and phone appointments Listen to client needs and answer questions professionally Explain available life, accident, and supplemental health benefit options Help clients understand coverage and policy information Guide eligible clients through applications and enrollment Assist existing clients with policy reviews and beneficiary updates Provide ongoing customer and policy support Maintain accurate client records and follow-up documentation Build long-term relationships through professional communication and service Follow company procedures and applicable state insurance requirements Our approach combines customer service with consultative insurance sales , focusing on education, needs analysis, and helping clients make informed decisions. What We Offer 🏠 100% Remote Work Work from home anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually. ⏰ Flexible Schedule Build a schedule that supports your personal priorities and professional goals while maintaining the consistency needed to serve clients effectively. 📞 Qualified Leads Provided Connect with individuals who have requested information regarding available benefits. No traditional cold calling and no purchasing leads. 💰 Weekly Pay + Performance-Based Income Compensation opportunities include: Weekly commission-based pay Performance bonuses Uncapped earning potential Renewal and residual income opportunities Leadership compensation opportunities as you advance This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results. Training & Mentorship From Day One You don't need an insurance background to get started. We provide: Virtual onboarding Insurance licensing guidance Product and benefits education Customer service and communication training One-on-one mentorship Weekly virtual coaching and workshops Professional skill development Leadership training Ongoing support as you grow You'll have the opportunity to develop valuable skills in communication, customer service, relationship management, problem-solving, sales, organization, and leadership . Benefits & Professional Support Qualifying representatives may have access to: ❤️ Health insurance reimbursement 🛡️ Company-supported life insurance 💵 Renewal and residual income opportunities 🤝 Union representation and professional support 📈 Leadership development and advancement opportunities 💻 Modern virtual systems and business technology Eligibility and qualification requirements may apply. Performance Incentives & Recognition Outstanding performance may qualify you for additional rewards, including: ✈️ Incentive travel to destinations such as Cabo, Tulum, Las Vegas, and Cancun 🚙 Vehicle incentive opportunities, including Jeep Wrangler programs 💻 Technology rewards, including MacBook Pros 🏡 Travel and Airbnb getaway incentives 🏆 Performance recognition and contests 🎯 Leadership conferences and professional development events All incentives are performance-based and subject to applicable program qualifications. Who We're Looking For We're looking for individuals who demonstrate: Strong communication and active-listening skills Friendly, professional, and customer-focused attitude Genuine desire to help others Positive attitude and willingness to learn Self-motivation and personal accountability Strong organization and time-management abilities Problem-solving and critical-thinking skills Ability to work independently from home Comfort collaborating within a virtual team Coachability and openness to feedback Strong work ethic and desire to grow Previous experience in customer service, retail, hospitality, healthcare, education, administration, banking, call centers, military service, client relations, or sales can be helpful—but is not required . We value attitude, work ethic, professionalism, and coachability over previous industry experience. Minimum Requirements Applicants must: Be at least 18 years of age Be physically located within the United States Be legally authorized to work in the United States Have access to a computer or laptop Maintain reliable high-speed internet Have webcam and microphone capability Maintain a quiet, professional workspace Be comfortable using Zoom and web-based technology Be willing and able to obtain the required state Life & Health Insurance License Licensing guidance is provided. Career Growth & Leadership Opportunities This position is designed to provide more than an entry-level starting point. Representatives who demonstrate strong performance, consistency, and leadership potential may pursue opportunities in: Customer Support → Client Representation → Training & Mentorship → Team Leadership → Management Advancement is based on performance, development, and initiative—not simply seniority. Virtual Interview Process All interviews are conducted virtually through Zoom , providing a convenient and accessible hiring experience. During the process, qualified candidates will have the opportunity to learn more about the position, licensing requirements, training, performance-based compensation, and advancement opportunities. Ready to Start Your Work-From-Home Career? If you're looking for an entry-level remote opportunity where you can help people, receive comprehensive training, develop professionally, and build toward long-term financial and career growth, we'd love to hear from you. Submit your updated resume and contact information today to be considered. Work From Home. Support Clients. Grow Professionally. Build Your Future. 🚀