We are seeking a detail-oriented and customer-focused Family Vacation & Theme Park Coordinator to join our remote team. In this role, you will assist clients in planning family-friendly vacations, including theme park trips, resort stays, and customized travel experiences. You’ll research destinations, prepare quotes, and coordinate itineraries to ensure each trip is well-organized and tailored to the needs of families. This position is ideal for someone who enjoys planning, organization, and delivering excellent customer service.
Key Responsibilities:
Research and recommend family vacation options, including theme parks, resorts, and activities
Prepare and organize quotes, proposals, and detailed itineraries
Communicate with clients to gather travel preferences and answer general inquiries
Coordinate with suppliers and vendors to confirm bookings and special requests
Maintain accurate client records, reservations, and travel documentation
Provide professional, timely service to ensure a smooth and enjoyable client experience
Strong communication and interpersonal skills
Excellent organizational skills with high attention to detail
Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace)
Ability to manage multiple tasks and meet deadlines independently
Reliable internet connection and a distraction-free remote workspace
Previous customer service, hospitality, or administrative experience is a plus but not required
Flexible work-from-home schedule
Supportive and collaborative team environment
Opportunity to build experience in the travel and hospitality industry
Access to travel-related discounts and perks after eligibility requirements are met
A rewarding role helping families create fun and memorable vacation experiences