Work From Home Customer Service Associate

AO Globe Life is expanding its remote team to support individuals and families across the United States in accessing essential benefit programs. This opportunity is ideal for professionals seeking flexibility, meaningful work, and long-term growth. In this role, you will conduct scheduled virtual consultations with clients, helping them understand their options and guiding them through the enrollment process. All appointments are pre-qualified—no cold calling or outreach required. What You’ll Do Conduct virtual consultations via Zoom Assess client needs and recommend appropriate solutions Support clients through enrollment and follow-up Maintain accurate records and documentation Participate in training, coaching, and team development sessions What We Offer 100% remote work environment (U.S.-based) Flexible scheduling Pre-qualified client appointments Training and licensing support Performance-based bonuses Long-term income potential through renewals Advancement opportunities into leadership roles Collaborative, growth-focused team culture Ideal Candidate Strong communication and interpersonal skills Organized, self-motivated, and comfortable working independently Confident using Zoom and digital tools Service-oriented with a client-first mindset Experience in client-facing, consultative, or leadership roles preferred Requirements Authorized to work in the United States Reliable internet connection Windows-based computer with webcam About AO Globe Life For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity.