Workday Data Consultant - AMS (Application Managed Services)

The Workday Data Consultant - AMS (Application Managed Services) is a Workday professional with experience supporting data, reporting, and operational processes within a managed services environment. As a member of the AMS team, you will provide ongoing support, maintenance, enhancement, and optimisation of Workday solutions, helping clients maximise the value of their Workday investment after go-live. This role is suited to individuals who enjoy working across multiple client environments, solving data-related challenges, supporting business users, and driving continuous improvement initiatives. You will collaborate with functional and technical teams to ensure the accuracy, integrity, and effectiveness of data within Workday. Responsibilities: Serve as a Workday Data specialist, providing post-production support and guidance across multiple client engagements. Support day-to-day AMS activities, including incidents, service requests, enhancements, and problem resolution. Partner closely with clients to understand business requirements and provide effective data-focused solutions. Analyse, troubleshoot, and resolve data-related issues impacting Workday processes and reporting. Support data loads, data maintenance activities, and tenant management using Workday tools and best practices. Develop and maintain data validation, reconciliation, and monitoring processes to ensure data integrity. Work with clients to improve data quality, cleanse inaccurate records, and support ongoing governance initiatives. Assist with data extraction, transformation, and loading activities to support business and operational requirements. Create and maintain reports, dashboards, and data analysis tools to support client decision-making. Conduct root cause analysis and recommend long-term solutions for recurring issues. Identify continuous improvement opportunities and contribute to service enhancement initiatives. Participate in trend analysis and proactively identify opportunities to optimise client processes and data quality. Provide subject matter expertise on Workday data management best practices. Contribute to internal assets, accelerators, tools, and knowledge-sharing initiatives. Participate in on-call support and holiday coverage as required. Skills & Requirements Bachelor’s degree or equivalent experience in Information Technology, MIS, Business, or a related field. Experience supporting ERP, HCM, Financial Management, or SaaS applications in a production support or managed services environment. Experience with Workday is essential Workday certification is highly desirable. Experience working with data conversion, data loading, data reconciliation, and data quality activities. Strong experience with Microsoft Excel and working with large datasets. Experience creating reports, analysing data, and supporting business users with reporting requirements. Working knowledge of SQL, reporting tools, or data analysis tools is advantageous. Strong analytical and problem solving skills with excellent attention to detail. Ability to troubleshoot data issues and identify root causes effectively. Strong communication and stakeholder management skills. Able to manage multiple priorities in a fast-paced managed services environment. Ability to work independently while collaborating effectively within global delivery teams. Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK #LI-Remote Why choose Cognizant: Entrepreneurial environment that welcomes your ideas Opportunity to do great work Outreach programs that support communities and tap into your volunteer spirit Learning opportunities to help current needs and advancement Global operations, with opportunities in North America, Europe and Asia Pacific An abundance of Affinity groups to meet your needs Cognizant Core Values: Work as One: We think beyond roles, relying on each other’s strengths to win as a team. Raise the Bar: We always aim for excellence in how we work and what we deliver. Dare to Innovate: We push boundaries and take chances to reimagine what’s possible. Do the Right Thing: We all lead with integrity and always make the ethical choice. Own It: We own the outcomes for our company, colleagues, and community.