Workplace Experience Coordinator

Why join us? Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick. The Role This role exists to make the SafetyCulture Manila office a place people genuinely want to be — owning the day-to-day workplace experience, the annual events and culinary program, and the health, safety, and business continuity standards that keep the office running smoothly and compliantly. Key Responsibilities Own the end-to-end Manila office experience — facilities, procurement, and pantry/office inventory — ensuring the space is always welcoming, organised, and friction-free Create a standout arrival experience for guests and new starters alike, from visitor check-in, room setup, and catering to onboarding logistics (desks, building access, welcome kits) so every visit and every new hire starts strong Own the annual events and culinary program, partnering with providers to deliver a calendar of on- and off-site initiatives — including the end-of-year event and milestone celebrations — that keeps employees engaged and connected Propose and manage the annual Manila workplace budget, owning forecasting, invoice processing, and vendor contract tracking to keep spend accountable and vendor relationships strong Partner with the IT team on meeting room technology, AV equipment, printers, and access systems to keep day-to-day office technology running without friction Own Occupational Safety & Health (OSH) compliance, local business continuity and disaster recovery planning, and business compliance support for the Manila office, in partnership with internal subject matter experts Maintain clear workplace documentation (SOPs, Confluence pages) and use feedback and data — including monthly dashboards on occupancy, vendor performance, budget, and employee experience — to continually evolve the workplace experience Represent global Workplace Experience brand standards locally, partnering with the global team to ensure global initiatives land well in Manila About You Technical Skills Comfortable operating within a ticketing system, understanding that no asset work is actioned without a valid ticket Experience coordinating events of varying scale, from weekly team meetings to large off-site celebrations Able to manage office operations — supplies, vendor relationships, facilities coordination — without close oversight Tracks office assets, seating plans, lockers, and inventory accurately and proactively Coordinates onboarding logistics end-to-end, from desk setup to building access and welcome kits Partners effectively with IT on meeting rooms, AV equipment, printers, and access systems Maintains clear, up-to-date SOPs and workplace documentation Experience proposing budget inputs, forecasting spend, and tracking/reporting against an approved budget Comfortable owning a local business continuity or disaster recovery plan, including maintaining and testing it over time Comfortable with Google Workspace and/or Microsoft 365, and picks up new workplace and AI tools quickly Familiarity with health and safety obligations in an office environment; willing to obtain and hold a relevant safety officer certification (e.g. Basic Occupational Safety and Health training, BOSH02 or higher) to own OSH compliance reporting directly Behavioural Skills Exceptionally detail-oriented — notices what’s out of place and fixes it before being asked Warm and people-obsessed; creates an environment where employees and visitors feel genuinely looked after from the moment they walk in Self-directed and proactive — identifies what needs doing and takes action without prompting Comfortable operating within a global, matrixed team while owning the local Manila experience independently Reliable and process-driven; follows the important steps consistently, such as ensuring a device is wiped before it leaves the building Brings the same energy and care to a quiet admin task as to a full team event Connects day-to-day workplace decisions back to the bigger picture — how a well-run office and strong culture support SafetyCulture’s wider goals AI Skills Uses AI tools to streamline routine tasks — drafting communications, building event run sheets, managing admin workflows, and summarising vendor quotes Approaches new tools with curiosity and looks for smarter ways to get things done What Success Looks Like The Manila office consistently receives strong feedback from staff — it feels well-run, welcoming, and a place people choose to come to Health and safety obligations and business compliance are met with no gaps, and the business continuity plan is current, tested, and ready to activate Office operations run in the background without needing escalation to leadership Events land well and employees feel celebrated and connected to the wider SafetyCulture community Vendor SLAs are consistently met and budget spend is tracked accurately against the approved plan Key Stakeholders Director of Workplace Experience & Community — direct line manager Head of Support — local site leader Global Workplace Experience team — alignment on global initiatives, brand standards, and budget sign-off IT Team — primary working relationship for new starters and escalations Culinary providers — collaboration on employee experience touchpoints Manila-based employees, team leads, and external visitors What You Need to Know Office/in-person: Full-time, 5 days per week on-site in the Manila office — a firm requirement given the role is the face of the office Shift work / non-standard hours: Some flexibility around event days may be needed occasionally Other: First aid, fire warden, and safety officer certification (e.g. BOSH02) required — training provided if not already held We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at Mitti via Youtube , Twitter , Instagram and LinkedIn . To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes.