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Radley James logo

Application Support Specialist

Radley James
Posted 6 hours ago
📦Relocation support
🇦🇪United Arab Emirates
📁Customer Support
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Application Support Specialist | Dubai

A leading global investment firm is seeking an Application Support Specialist to support and optimize business-critical trading applications within a fast-paced trading environment. Working closely with traders, portfolio managers, operations teams, and developers, you'll be responsible for troubleshooting production issues, managing system onboarding, and ensuring the smooth operation of front-to-back trading platforms.


Key Responsibilities

  • Provide support for trading and business-critical applications across front, middle, and back-office functions.
  • Investigate and resolve production issues while maintaining high service levels.
  • Partner with traders, operations teams, and developers to improve system performance and supportability.
  • Onboard new users and configure applications to support business workflows.
  • Monitor production systems and participate in release testing and deployments.


Requirements

  • 3+ years of application or production support experience.
  • Strong Linux/Unix, SQL, and scripting experience (Python preferred).
  • Experience supporting complex enterprise applications in a production environment.
  • Strong troubleshooting, analytical, and communication skills.
  • Financial services or trading environment experience is advantageous.


Package: Competitive tax-free salary, bonus, and relocation support available.

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